Hey Bruce,

Don't sugar coat it ... tell it in plain english

allenday (with tongue firmly planted in cheek)



--- Bruce Hershenson <[EMAIL PROTECTED]>
wrote:

> I am not at my office right now, and won't be able
> to check until Monday
> morning why this specific person was placed on my
> blocked bidder list, but
> there are three primary reasons people are placed on
> my blocked bidder list:
> 
> 1) There is an automated process that places all
> bidders on my blocked
> bidder list if they have not paid four weeks after
> an item closes. If they
> never do pay, they stay there, even if it is over
> one 99 cent item (this is
> because we absolutely do not want even one bidder
> who does not intend to
> honor every single bid they make on our auctions).
>      If they pay AFTER four weeks, then they remain
> on my blocked bidder
> list until they discover it, which sometimes takes a
> few weeks, and often a
> year or more. If they then contact us directly, we
> remove they from my
> blocked bidder list, and tell them that if they
> don't pay for future
> purchases within four weeks at the very most, they
> will permanently stay on
> my blocked bidder list.
>     This may seem harsh, but I think no one should
> bid on items if they
> can't pay in full within four weeks. Some have
> described this as
> "restrictive payment terms", but I wonder if those
> who can't pay within four
> weeks (especially since they can pay with any credit
> card, which can be paid
> off over years) should be bidding at all? Maybe they
> should save their money
> for more pressing things, like their mortgage
> payment, etc.
>      When auction houses give unlimited credit, with
> a tiny amount down, and
> endless time to pay at high interest rates, they are
> in effect turning
> themselves into credit card companies, and that can
> cause artificially
> inflated prices on collectibles, and contributes
> towards creating a "Ponzi
> scheme", where prices rise 20% annually, until the
> inevitable crash (it
> works the same in the stock market, the real estate
> market, and the antiques
> and art markets, but this is the first time it has
> been tried in
> collectibles, but I suspect the result will be the
> same).
> 
> 2) I place people on my blocked bidder list if they
> post on a forum that
> they will never purchase from me. This is for their
> protection. I sell so
> much that they may accidentally bid on one of my
> items without realizing I
> am the seller, and this way the blocked bidder list
> serves as a wake-up to
> remind them that they don't want to buy from me.
> 
> 3) I place people on my blocked bidder list if they
> post libelous or
> defamatory remarks about me in any public forums.
> There is one sad fellow
> who several times has posted that I was fired from
> Christie's in 1993, with
> additional incorrect defamatory comments. It
> apparently does not matter to
> this fellow that I was never fired from Christie's
> (I stopped doing auctions
> there because they changed owners, and the new
> owners would not sign the
> same contract as the previous owners, one that
> stipulated that I and
> not Christie's publish the catalog: in fact they
> offered me other incentives
> in an effort to keep me there, and I turned them
> down), and the very
> public fact that I did my last auction with them in
> 1997 also does not seem
> to matter either! I can't see why I want to sell to
> someone who is so far
> removed from reality that they post private
> whispered smears which they are
> told onto public forums (without in any way
> attempting to find out if they
> are correct), and so this person, and others like
> him, remain on my blocked
> bidder list.
> 
> I have found that by keeping these people on my
> blocked bidder list, I
> collect from 99%+ of the buyers, both in money
> terms, and in terms of
> numbers of items. I also get less than one in one
> thousand items returned,
> either because of condition description, or any
> other inaccuracy in the
> description. I am convinced that the tiny number of
> people who reside on I
> my blocked bidder list are responsible for a huge
> percentage of the
> complaints we regularly see posted about on forums,
> and I have no desire to
> change my strategy of selling.
>      I want my auctions to be 100% honest in terms
> of actual bidders who
> only place bids on items they intend to buy, and who
> honor every single bid
> they make. I strive to describe every item 100%
> accurately, even if it often
> makes some of my consignors cringe (I regularly get
> e-mails from consignors
> that say, "Did you really have to run it down THAT
> much?", but in their
> heart of hearts they KNOW I described it
> accurately), and I know the buyers
> very much appreciate that honestly. We have spent 19
> years perfecting the
> best ways of wrapping movie paper, and the only
> complaint I get on that
> front is the "It took me an hour to open the danged
> package!" I hear
> regularly.
>      I feel certain that the above policies pay off
> huge for me in terms of
> the number of people who bid in my auctions
> (sometimes to the exclusion of
> all others) precisely because they know there is no
> monkey business in the
> bidding, that the items will be exactly as
> described, and that they will
> arrive in exactly the condition they left here in,
> and I KNOW that this is
> often not the case with other auctions).
> 
> I fully recognize that there is a tiny percentage of
> people who in spite of
> all of the above do not want to deal with me (many
> out of jealousy, in the
> same way they don't want to buy from Wal-Mart) and I
> can live with that. I
> am content to continue to sell to the 29.000+
> collectors I have already sold
> to, and leave that tiny "lunatic fringe" alone!
> 
> Bruce
> 
>          Visit the MoPo Mailing List Web Site at
> www.filmfan.com
>   
>
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