To the two less than zeroes who simply find it intolerable to  pay additional 
shipping fees  if a seller honestly  errs in  not anticipating  the shipping 
foibles  that have  muddled  shipping fees that can change weekly  of late,  
perhaps  a walk in seller's shoes might enlighten.  
 
The idea that a seller should have to pack up irregular sized  or weighted 
items prior to listing on Ebay, to the farthest zip code in Maine is  
outlandish.  First lets address the abiding spirit that used to exist on  Ebay. 
  A 
sense of community used to prevail and communication and  mutual understanding 
between buyers and sellers were on the whole  neighborly.  To the Moper 
declaration of  "Wrong!" I am sorry   that's the the same as giving the bird.
 
When it comes to determining shipping so many obstacles have  tripped up 
sellers of late that errors are bound to happen.    First,  UPS's  inauguration 
of 
dimensional weight.  Sure a seller  can go and determine fairly closely what 
shipping will cost on line.    But this issue of dimensional weight pops up.  
That's the size of the box  shipped.  UPS's  computers are programmed to 
instantly compare  standard weight  versus an  internal scale of costs 
regarding  
dimensional weight and which ever is HIGHER  is the fee charged.   Dimensional 
weight cannot be determined on  line.    Add those fuel surcharges which can 
go up willy-nill  another variable  I have yet to figure out how that is 
determined. Further insurance is a factor  of where the item closes at during 
auction and can't really be predicted  sometimes.  Granted not a large dollar 
amount 
but these loose charges do  add up. 
 
Ebay has now a flagging system which notifies seller that by  their 
estimation charges for shipping are too high.  So far, save for a  
notification, 
nothing worse than that has been levied by them.   So it  does become for a 
seller a 
determination that hopefully is  close,  I shoot for within ten dollars and 
feel lucky to be within  that  range. However once I sold a miniature prop one 
of a city  street at Warner Brothers for SUPERMAN.    I was $80  off  due to 
the newly enacted dimensional weight and fuel surcharge  assessment.   I 
emailed buyer and asked upon the safe delivery of  prop, would he be willing to 
split the difference explaining why so far off  on estimate  as miniature was 
only 
 slightly heavy, more  unyieldly  than anything  but when I set about  
packing it well  to arrive in perfect condition,( a near two hour undertaking,) 
 it 
turned  out to be a carton almost 5 feet long and about 16 X 16 deep.  I 
charged  $55 for ground  and it came to a shocking $135 with insurance.    In 
no 
uncertain terms a flat screw you was the answer.  The extra care in  packing to 
arrive safely 2000 miles away was met with zip concern or  understanding. 
 
This same person purchased another item later which I had  not connected to 
the  months earlier purchase.   Whatever the  prop or costume was I charged $25 
shipping and it came to $21.   Upon  its delivery  he demanded a $4 refund on 
shipping  when he viewed the  shipping fee sticker.   That's when I noticed 
his email which rang  familiar.   I emailed back that I would be pleased to 
refund but I  reminded him that when I asked for a similar request  months 
earlier  regarding the SUPERMAN  miniature he was less than fair.   I  received 
back 
an email that went something like  "f*ck you If I am not sent  by Paypal $4 
in 24 hours you will receive a negative."    
 
Believe me  his user ID is now blocked.  It has also  made me much more 
careful about setting shipping rates.   But how  frequently I get emails 
regarding 
my supposed high costs and I have to answer by  sharing past experience and 
promising if over will refund................every  question every time.   And 
still with fuel sky rocketing I am   off more frequently than I prefer.  But 
its rare if more than $20  and  I eat the loss.   
 
But its the lack of understanding by some buyers that catches  one off guard. 
 The first to bellyache at overcharge but under charge   and its the bird.   
The issue here is it takes so little effort to  play nice.
 
freeman



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