My experience with this person was very similar to Andrea's, although it was
around 4 years ago. I sent a large number of posters to be done at an agreed
upon price, and all was fine until I started asking politely when I would
get at least some of the items. I got a few at a time, but when I kept
pressing to complete the deal even remotely within the agreed upon time
(after many extensions), he became more and more angry in our
communications, and it became exceedingly unpleasant (I will not reveal the
sad details of what transpired, but it was certainly an experience I hope
never to repeat).
I can't see how it is wrong or unfair to reveal the facts about a deal gone
bad. As Edmund Burke kind of said, "The only thing necessary for the triumph
of evil is for good men to do nothing". This is true in movie posters as
well as in other aspects of life.
Bruce
On Sun, Oct 26, 2008 at 8:02 PM, Eric Melanson <[EMAIL PROTECTED]> wrote:
> Maybe my experience is unique and it has been more than 5 years since I
> have sent work, but my experiences in the past with Chris Cloutier have
> been entirely different that Andrea's, but I certainly would not
> tolerate rudeness from someone, nay anyone, who is supposed to be
> performing a service that you are paying for.
>
> I believe that Chris has backed and done some partial restoration on at
> least 25 or so pieces I sent him...some what I would politely call "very
> rough" to say the least. One example was "the Egyptian" which came back
> to me beautifully restored. When I dealt with Chris, he gave me upfront
> costs for what needed to be done, and realistic turnarounds which were
> not necessarily quick, but I was never disappointed with his results and
> his expectations for turnaround times were as promised.
>
> At the time I used him, he was not set up to do 3 sheets or large French
> posters, so I sent 3 items to Jaime Mendes, who also did terrific work
> backing them and doing some light fold restoration. I would put the
> quality of work I received from Jaime and Chris on a equal par.
>
> At the end of the day, any business rests not only on the quality of its
> services, but how it treats its customers. This hobby is largely a word
> of mouth one and I would think every restorer would appreciate that.
> Now, as always, the consumer has a choice.
>
> Eric Melanson
>
> [EMAIL PROTECTED]
>
>
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