I'd have to agree with Andy and Rich on the refund and block, but I'd also have to press them a bit about just why they think they are fake. I'd issue the refund first, so as not to be presumed to be holding it back until an answer is given. The few times I've had someone with the ridiculous old "I thought I was buying a video" complaint, I've always refunded, but had to ask in an email right after, usually in a hat-in-hand, help-me-see-what-I'm-missing manner: What in my listing and/or the original poster category the item was in made you think you were buying a DVD. Of course, most just don't answer (who, after all, wants to admit "I guess I was just ate up with the dumbass" as they say here in the deep south), but some do say that they just weren't looking closely and searched the title. In your case and far more pressingly, the title of your email speaks volumes to the need for this information: is this among the first cases of fake poster paranoia, where everything from U Horror to late Godzilla to Hotel for Dogs is going to be the subject of suspicion? If we begin to experience an uptick in returns on the unfounded basis of fakery, I suggest we share these potentially troubling events as they occur. Hopefully this won't become a standard in these already troubling times (sales-wise, scandal-wise and otherwise-wise.)
Fred --- On Tue, 10/13/09, luminita hascalovitz <[email protected]> wrote: From: luminita hascalovitz <[email protected]> Subject: [MOPO] Fake poster paranoia To: [email protected] Date: Tuesday, October 13, 2009, 2:09 PM Hi everyone, I had an eBay session closing two weeks ago. Today, I received back a package from one of the winners. He sent back the following two posters: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=350255178283&ssPageName=STRK:MESOX:IT http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=350255167484&ssPageName=STRK:MESOX:IT with just a brief note instructing me to refund him because the posters are fake. Now, first of all, who will go to the extent to make a fake out of a military style A&C ? The posters are NOT linen backed, have fold wear and separation and are, as anybody can see 100% original. How would you deal with this person ? Thank you for your input. Lumi (lobbies) Windows Live Hotmail: Your friends can get your Facebook updates, right from Hotmail®. Keep your friends updated— even when you’re not signed in. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
