I believe it is indeed because you did not mark it "Paid" in your "My eBay".
They pretend this is to "help" you, but actually it serves them a double
nefarious purpose. One is to get you to only take PayPal, because then all
the items are automatically marked paid. The other is to get the customer
mad, so that if he has not yet left feedback he may well leave bad feedback,
which lowers your ratings as a seller, and lessens the amount of discounts
volume sellers get.

It is kind of like the teacher who tells the class that if 75% of them get
As or Bs they will get a day off school, and then when the scores come in it
is always 74% or lower, because of course it is the teacher who gives the
grades, and they can stack the deck to insure they get the results they
want.

It still astounds me that eBay can treat its sellers (who provide them with
their income) in such a contemptuous way. At least the sellers can be
comforted to know that Meg Whitman threw away well over 100 million dollars
on her likely losing political campaign (more than any governor campaign
ever), and that money came straight from the pockets of eBay sellers!

Bruce

On Sun, Oct 31, 2010 at 6:31 AM, Helmut Hamm <[email protected]> wrote:

> I haven't auctioned anything on eBay for a long time, but I still
> occasionally sell something from my eBay store. Several weeks ago I sold a
> poster, the buyer paid for it, I shipped it, he was happy with it and that
> should have been the end of that.
>
> Now, yesterday EBAY opens an 'unpaid item case' against my buyer, what the
> hell is the matter with them? The case was opened by EBAY, I had nothing to
> do with it.
> To close it down again, I had to mark the item as 'paid'.
>
> I cannot believe that they now start pestering my buyers with this
> nonsense.  What is this? Do they want me to fall in line in and give them
> all the 'extra' information they want? I should note, that the buyer had
> paid by wire transfer, NOT through Paypal, so there was no 'payment
> received' information in Big Brother eBay's files.
>
> Below is a copy of the eBay message. I deleted all personal information,
> but the message is indeed from eBay.
>
> Has this happened to anybody else yet?
>
> Helmut
>
>
> *Von: *eBay <[email protected]>
> *Datum: *30. Oktober 2010 19:38:54 MESZ
> *An: *[email protected]
> *Betreff: **Unpaid item case open for XXXX*
> *Antwort an: *[email protected]
>
>
> -----------------------------------------------------------------
> eBay sent this message to Helmut Hamm (filmposter.net).
> Your registered name is included to show this message originated from eBay.
> Learn more at
> http://pages.ebay.com/help/confidence/name-userid-emails.html
> -----------------------------------------------------------------
>
> -----------------------------------------------------------------
> An unpaid item case has been opened
> -----------------------------------------------------------------
>
> Hi filmposter.net,
> We opened an unpaid item case for  XXX and we notified the buyer. If their
> payment isn't received
> within 4 days, you'll get a final value fee credit and the buyer will get
> an unpaid item recorded on their account and can't leave feedback for this
> item.
>
>
>
> Sale date:             Sep-28-10 01:58:09 PDT
> Buyer:
> Case opened:           Saturday, Oct 30, 2010 10:38:52 PDT
>
>
> Visit the MoPo Mailing List Web Site at www.filmfan.com
> ___________________________________________________________________ How to
> UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to:
> [email protected] In the BODY of your message type: SIGNOFF
> MOPO-L The author of this message is solely responsible for its content.
>
>


-- 
Bruce Hershenson and the other 28 members of the eMoviePoster.com team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take
lunch)
our site <http://www.emovieposter.com/>
our auctions <http://www.emovieposter.com/agallery/all.html>

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