As of today Meg Whitman has spent 141 million dollars of personal (sic eBay) 
money on her campaign. Maybe if 10 million of that had been spent on Customer 
Service, she would still find herself more money than anyone should possibly 
need and possibly lots of friends too.
  ----- Original Message ----- 
  From: Bruce Hershenson 
  To: [email protected] 
  Sent: Sunday, October 31, 2010 6:04 AM
  Subject: Re: [MOPO] What are the eBay Morons doing now???


  I believe it is indeed because you did not mark it "Paid" in your "My eBay". 
They pretend this is to "help" you, but actually it serves them a double 
nefarious purpose. One is to get you to only take PayPal, because then all the 
items are automatically marked paid. The other is to get the customer mad, so 
that if he has not yet left feedback he may well leave bad feedback, which 
lowers your ratings as a seller, and lessens the amount of discounts volume 
sellers get.

  It is kind of like the teacher who tells the class that if 75% of them get As 
or Bs they will get a day off school, and then when the scores come in it is 
always 74% or lower, because of course it is the teacher who gives the grades, 
and they can stack the deck to insure they get the results they want.

  It still astounds me that eBay can treat its sellers (who provide them with 
their income) in such a contemptuous way. At least the sellers can be comforted 
to know that Meg Whitman threw away well over 100 million dollars on her likely 
losing political campaign (more than any governor campaign ever), and that 
money came straight from the pockets of eBay sellers!

  Bruce


  On Sun, Oct 31, 2010 at 6:31 AM, Helmut Hamm <[email protected]> wrote:

    I haven't auctioned anything on eBay for a long time, but I still 
occasionally sell something from my eBay store. Several weeks ago I sold a 
poster, the buyer paid for it, I shipped it, he was happy with it and that 
should have been the end of that. 


    Now, yesterday EBAY opens an 'unpaid item case' against my buyer, what the 
hell is the matter with them? The case was opened by EBAY, I had nothing to do 
with it.
    To close it down again, I had to mark the item as 'paid'. 


    I cannot believe that they now start pestering my buyers with this 
nonsense.  What is this? Do they want me to fall in line in and give them all 
the 'extra' information they want? I should note, that the buyer had paid by 
wire transfer, NOT through Paypal, so there was no 'payment received' 
information in Big Brother eBay's files.


    Below is a copy of the eBay message. I deleted all personal information, 
but the message is indeed from eBay.


    Has this happened to anybody else yet?


    Helmut




      Von: eBay <[email protected]>

      Datum: 30. Oktober 2010 19:38:54 MESZ

      An: [email protected]

      Betreff: Unpaid item case open for XXXX

      Antwort an: [email protected]




      -----------------------------------------------------------------
      eBay sent this message to Helmut Hamm (filmposter.net).
      Your registered name is included to show this message originated from 
eBay.
      Learn more at 
http://pages.ebay.com/help/confidence/name-userid-emails.html
      -----------------------------------------------------------------

      -----------------------------------------------------------------
      An unpaid item case has been opened
      -----------------------------------------------------------------

      Hi filmposter.net,
      We opened an unpaid item case for  XXX and we notified the buyer. If 
their payment isn't received 
      within 4 days, you'll get a final value fee credit and the buyer will get 
      an unpaid item recorded on their account and can't leave feedback for 
this 
      item.



      Sale date:             Sep-28-10 01:58:09 PDT
      Buyer:                 
      Case opened:           Saturday, Oct 30, 2010 10:38:52 PDT




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  P.O. Box 874
  West Plains, MO 65775
  Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
lunch)
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