It happened to me, as a buyer, several times. Again, it seems I can't
stand PayPal and refuse to use it. When a seller lets me just send
them payment via snail mail, Ebay has heart failure. In fact, they
should be whining shortly...
Andrea
On Oct 31, 2010, at 7:31 AM, Helmut Hamm wrote:
I haven't auctioned anything on eBay for a long time, but I still
occasionally sell something from my eBay store. Several weeks ago I
sold a poster, the buyer paid for it, I shipped it, he was happy
with it and that should have been the end of that.
Now, yesterday EBAY opens an 'unpaid item case' against my buyer,
what the hell is the matter with them? The case was opened by EBAY,
I had nothing to do with it.
To close it down again, I had to mark the item as 'paid'.
I cannot believe that they now start pestering my buyers with this
nonsense. What is this? Do they want me to fall in line in and give
them all the 'extra' information they want? I should note, that the
buyer had paid by wire transfer, NOT through Paypal, so there was no
'payment received' information in Big Brother eBay's files.
Below is a copy of the eBay message. I deleted all personal
information, but the message is indeed from eBay.
Has this happened to anybody else yet?
Helmut
Von: eBay <[email protected]>
Datum: 30. Oktober 2010 19:38:54 MESZ
An: [email protected]
Betreff: Unpaid item case open for XXXX
Antwort an: [email protected]
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eBay sent this message to Helmut Hamm (filmposter.net).
Your registered name is included to show this message originated
from eBay.
Learn more at http://pages.ebay.com/help/confidence/name-userid-emails.html
-----------------------------------------------------------------
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An unpaid item case has been opened
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Hi filmposter.net,
We opened an unpaid item case for XXX and we notified the buyer.
If their payment isn't received
within 4 days, you'll get a final value fee credit and the buyer
will get
an unpaid item recorded on their account and can't leave feedback
for this
item.
Sale date: Sep-28-10 01:58:09 PDT
Buyer:
Case opened: Saturday, Oct 30, 2010 10:38:52 PDT
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