On your website
http://www.ha.com/c/ref/consignment-process.zxyou describe process of
"Security is Paramount in Dallas" and "Processing Your Consignment"
Is this true or merely a web marketing scheme?
"Security Is Paramount In Dallas
Most auction consignments arrive at Heritage's Dallas office by either Federal
Express or U.S. Registered Mail, where a bonded representative of our Shipping
staff signs for them. Each package is delivered to the Auction receiving area
and, specifically, to a member of the Processing staff. Once removed from their
packages, your items are double-checked against your inventory to ensure that
the consignment is complete, and then clearly tagged with a unique consignor
number, identifying it as yours. If you haven't prepared an inventory, we will
make one which is verified by a second staff member. All paperwork that
accompanied your items to Dallas and all e-mails sent by your Consignment
Director, are forwarded to Consignment Services, where complete copies of the
documentation are made: one for your Consignment Director; one for our
Cataloging Department; and one for your personal Consignor Folder. This folder
serves as the central bank of information
for your consignment, and Heritage staff members will refer to it at every
stage of the consignment process. Your Consignor Folder also includes the
completed Auction Agreement, as well as images of every item in your
consignment."
Processing Your Consignment
After fully imaging your consigned items (both for security and for eventual
use on the Internet), the Processing staff ensures that your items are sealed
in our Auction vaults every evening, regardless of their current status in the
consignment process. At this point, your Consignment Director may contact you
if you wish to participate in strategy decisions for marketing your collection
through our auctions, or perhaps to discuss one of our generous advances. The
strengths of our Family of Auctions are weighed against one another to help us
determine the proper auction venue for your collection. Our goal is the same as
yours: to realize the highest prices realized on each and every item in your
consignment."
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