If what you say is true then I withdraw and apologise.
That said, I am sure you would agree the coincidence at being the first
cab off the rank following Ben's post on the exact same subject is bound
to draw at least a raised eyebrow as to its coincidental 'timing'.
Besides it would not be unusual either, for you to post a positive
aspect about your business as a response, or a sidebar if you like, to
negative one about another's.
Bruce Hershenson did previously state on 20/12/2013 3:00 PM:
I had this prepared this morning, and sent it to my home from work,
because I post to MoPo from my home.
Should I *NOT *post it because someone had a complaint about shipping
from another company? We do all our shipping "in house" and as all our
customers know, we take great pride in having great packaging, prompt
sending of orders and true customer service. Are we supposed to not
promote those aspects of our business because others do not have the
same standards?
Tell me what is the acceptable mourning period after someone posts a
critical e-mail before I can post something positive about my
business, so I can know for the future.
On Thu, Dec 19, 2013 at 9:51 PM, David <[email protected]
<mailto:[email protected]>> wrote:
37 minutes after Ben posts his delivery problem you follow it with
this?
Shame on you Bruce, where's the Christmas spirit, why would you
feel the need to put the boot in like that?
David
Bruce Hershenson did previously state on 20/12/2013 2:40 PM:
One of our customers emailed us as follows on Sunday December 8th:
"Hi gang, I was wondering if I could get an update on my shipping
status. I haven't received an email with a tracking number, or
letting me know if my order has shipped. I know it must be crazy
this time of the year and would appreciate the update."
Angie replied as follows on Tuesday December 10th (she did not
reply Monday because we *WERE *insanely busy with our Major
Auction closing at that time):
"This item was shipped to you on December 4th. The tracking
number is ***********.� It shows that this package was delivered
on the 9th. If you have not received it, please let us know. Thanks!"
He re-replied as follows eight days later:
"Sorry I meant to send you some feedback when I got my
poster...all I can say is *WOW*!� Condition was
fantastic...better than described in my opinion and I think you
could have run over the shipping tube with a truck and it would
have been alright.� I'm super happy and look forward to finding
my next treasure! Merry Christmas to you all and thank you once
again."
The only unfortunate part of this is that we *HAD *sent him an
email on the 4th, telling him his order had been shipped, and it
included the linked tracking number (so he could click on that
link and instantly track his order). But he did not receive that
email, likely because it had ended up in his "junk" folder.
We keep trying to get all our customers to add our email address
to the "address book" in their email program, because once they
do, that almost guarantees they will get all our notification emails/
If any of you reading this are our customers and have not added
"[email protected] <mailto:[email protected]>" to your
address book, please take a few moments and do it now. Thanks!
--
Bruce Hershenson and the other 29 members of the eMoviePoster.com
team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 <tel:417-256-9616> (hours: Mon-Fri 9 to 5
except from 12 to 1 when we take lunch)
our site <http://www.emovieposter.com/>
our auctions <http://www.emovieposter.com/agallery/all.html>
*Complete Buyer Protection
<http://www.emovieposter.com/unused/20120625ad_emovieposter_no_buyer_beware_buyer_warranty.jpg>
- *No time limit on our guarantees & *NO* buyer beware
*Hershenson Help Hotline
<http://www.emovieposter.com/images/announcements/20120906_mcw_ad_hershenson_help_hotline_forsite.jpg>
- *Direct line to Bruce (our owner!) for urgent problems*
*Also, please read the following three pages of in-depth*Customer
Reviews *of our company *- Page 1
<http://www.emovieposter.com/images/announcements/buyerreviews_page1.jpg>,
Page 2
<http://www.emovieposter.com/images/announcements/buyerreviews_page2.jpg>,
Page 3
<http://www.emovieposter.com/images/announcements/buyerreviews_page3.jpg>*,
which shows you in our customers' own words exactly what makes
our company and our auctions so very different from all others!
Visit the MoPo Mailing List Web Site at www.filmfan.com
<http://www.filmfan.com>
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [email protected]
<mailto:[email protected]>
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.
Visit the MoPo Mailing List Web Site at www.filmfan.com
<http://www.filmfan.com>
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [email protected]
<mailto:[email protected]>
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.
--
Bruce Hershenson and the other 29 members of the eMoviePoster.com team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we
take lunch)
our site <http://www.emovieposter.com/>
our auctions <http://www.emovieposter.com/agallery/all.html>
*Complete Buyer Protection
<http://www.emovieposter.com/unused/20120625ad_emovieposter_no_buyer_beware_buyer_warranty.jpg>
- *No time limit on our guarantees & *NO* buyer beware
*Hershenson Help Hotline
<http://www.emovieposter.com/images/announcements/20120906_mcw_ad_hershenson_help_hotline_forsite.jpg>
- *Direct line to Bruce (our owner!) for urgent problems*
*Also, please read the following three pages of in-depth*Customer
Reviews *of our company *- Page 1
<http://www.emovieposter.com/images/announcements/buyerreviews_page1.jpg>,
Page 2
<http://www.emovieposter.com/images/announcements/buyerreviews_page2.jpg>,
Page 3
<http://www.emovieposter.com/images/announcements/buyerreviews_page3.jpg>*,
which shows you in our customers' own words exactly what makes our
company and our auctions so very different from all others!
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [email protected]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.
