Truly terrible! This is just not right!
> On Dec 13, 2020, at 3:52 PM, Bruce Hershenson <[email protected]>
> wrote:
>
>
> THE MANY THOUSANDS OF MONDO BIDDERS CRASHED OUR SITE, JUST AS THE AUCTIONS
> STARTED TO CLOSE.
>
> Of course we very much apologize to everyone affected. It is noted on our
> site that if the auctions are not accessible to most bidders when they are
> closing, we will extend the affected auctions, and that is what we are doing,
> as follows:
> 1) ALL of the auctions will be extended by 24 hours
> 2) The auctions will now close 6 seconds apart, instead of 3, so they will
> end between 3 PM CST and 7 PM CST on Monday
> 3) NONE of the auctions have actually closed, regardless of what your monitor
> says until they are reset.
> This is because no one could access any of the auctions while they were
> closing, so the ones that appeared to close will also be extended to Monday.
>
> THANKS TO EVERYONE FOR BEING UNDERSTANDING DURING THIS EXTRAORDINARY CHAIN OF
> EVENTS.
>
> So, everyone who WAS the high bidder when the site crashed is STILL the high
> bidder, at exactly that price. And each of the auctions are once again "live"
> and anyone can bid on any of the 2,346 auctions.
>
> Here is what everyone can do to help us deal with this:
> 1) As I wrote in my email to you Sunday morning, there is no telling if this
> many additional thousands of people will also put "strain" on the bidding
> site on Monday (as they did Sunday), and cause slowdowns, or people to have
> trouble logging in, or staying logged on. If possible, please consider
> eliminating these risks by going to the auctions that interest you in advance
> of 3 PM CST MONDAY (when they all start to close), and placing your final
> bids BEFORE that time.
>
> 2) While we very much DO want you to go to the site NOW (and all the way up
> until 3 PM Monday CST). PLEASE help us (and Tim League) by NOT going on the
> site Monday between 3 PM CST and 7 PM CST, UNLESS you are actually going to
> bid on specific auctions. Please DON'T go on just "to see what is happening"!
> As soon as the last auction closes we will have a complete results gallery,
> and you can review the results then, WITHOUT putting extra "stress" on the
> site.
>
> Of course, this is far from ideal, but it is the best and most fair solution
> to a very difficult situation. If you had intended to be by your computer
> while the auctions were ending Sunday, and CAN'T be there Monday when they
> close, at least you have many hours between now and then to go to the
> auctions and place your final bids then instead of while they close.
>
> And if you were the high bidder when the auction(s) "seemed" to close, know
> that you may still win the auction(s), but you also may now be outbid. But
> you almost surely would have been outbid anyway, had the site not crashed. WE
> COULD NOT "PAUSE" THOSE AUCTIONS BECAUSE THE SITE WAS COMPLETELY FROZEN AT
> THAT TIME.
>
> We very much apologize to everyone for this most unfortunate chain of events.
> We have run 1,728,000 auctions (including million dollar auctions) without
> this every happening. We simply did not reckon with the amazing power of
> Mondo, and its many thousands of fans, and we are doing the best we can to be
> fair to everyone.
>
> Virus-free. www.avg.com
>
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