On Tue, 28 May 2002, Ellen Evans wrote:
> Is there any feeling about actually having a documentation Module, so
> that whoever (singular or plural) does this has a kind of Institutional
> Standing? Documentation is a tough thing, in that there are so many
I think it would have to be a requirement so that decisions that impact
docs wouldn't be made without consulting someone who represents those
interests...really docs are about maintaining the customer
relationship. With a new product, whose hold upon many may be tenuous ("If
this thing breaks, I'll just go back to IE!") the support infrastructure
is critical. The need is urgent and agree that whomever would need to have
official recognition.
~Mike
