You are protected by the Lemon Law. If your Volvo dealer can not fix
the problem after a reasonable repair attemps (usually 3 times),
you can call Volvo's consumer affairs department to have your car
replaced under the Lemon Law.
Chih-Chiang
RJ wrote:
>
> Volvo, Worst Car Ever Made
> You never expect to pay 40 grand to get a car that has lower quality than
> Toyota or Nissan; however, if you choose Volvo you will. I regretted that I
> chose Volvo, car with low quality, a car, which is full of problems; a car
> doesn��t have good after sell service. No one expect these for a 40 grand
> car. For 40 grand, I could have gone for BMW, Lexus, not Benz because I don
> ��t like Benz, if I push it, I could get a Boxtser.
> I��m running a S-80 2.9; I bought it in January 1999. I have this air
> condition compressor problem since 2000, and it has almost been a year that
> the problem started. My air conditioning compressor will keep kicking on and
> off in period of 10 to 13 seconds. I realize that is reasonably normal if I
> set the auto climate temperature around 72F, and once the indoor temperature
> reaches that degree, the A/C compressor will starting circle. So, what��s my
> problem? Not a big deal, whenever I stop at red light, I will start to count
> the circulation of A/C compressor kicking on and off. Loud, the noise it
> creates is simply too loud. Fine, you might say, turn on the music, yeah, I
> always do that, but don��t forget the vibration that comes from the steering
> wheel. Not mentioning if I set the temperature lower, A/C compressor still
> kicks on and off.
> Bad service? Every time I brought in my car to check it out, it always come
> back the same, sometimes they will replace parts (so far, 3 parts), but the
> problem is still there. First it was throttle body, and it turned out to be
> definitely unrelated. They also changed two engine mounts the rubber piece
> holds engine. What can I say? I��m sick of dealing with this problem, and I
> don��t have the money to trade my car, I need a car. There are loyal Volvo
> customers out there, and believe me, I used to be one myself. My family was
> simply collecting Volvo cars from 740, 760, 960, S-70. We had faith in Volvo
> quality. I have tried out some other cars, Lexus GS, IS, BMW 530, 328,
> Isuzu. They DO NOT have this problem, while they all have auto climate
> control.
> Volvo is safe because they are always in the shops it was a statement from
> someone else! So, if you are considering getting a new car, cross out Volvo
> from your list!
>
> Please Read Everything: feel free to distribute
>
> Imagine the following: you are driving a luxurious Volvo S-80. Mozart is
> playing. You enjoy the ride on Malibu PCH, ocean view, and great music.
> However, when you turn on your air conditioning, everything changed. As you
> wait for the green light, your air conditioning compressor (for AC coolant)
> turning on and off constantly. Not following the rhythm of Mozart, but
> rhythm of itself. Don��t even mention about the noise it creates, as you all
> aware of, AC compressor creates noise as it start rotating. Oh, I almost
> forgot to mention the vibration you would feel as you grab on your steering
> wheel. Unpredictable vibration and noise ruin THE DAY.
>
> To the best of my knowledge, I have those problems for more than half a
> year, perhaps a year, I don��t remember. I live in Santa Monica, California.
> I drive PCH to Malibu everyday. I am a student. I am only twenty-two years
> old. Fine, you have car problems, big deal! Go to your dealer and fix them,
> you might tell me that. Right, I have been to Santa Monica Volvo for more
> than four times (just for this problem), and every time I mention the same
> problem, and every time, I spent about fifteen dollars on a crappy rental
> car. All those extra costs are fine with me, but they didn��t fix the
> problem, they told me when I pick up the car, well, they had done a software
> upgrade, they have changed the throttle body (Advisor even told me that
> costs 600 bucks, and they didn��t want to change it during my first two or
> three visits.) the problem exists. I had enough, I went to a private body
> shop, and the technician told me problems didn��t come from throttle body
> but from AC system because I won��t have such problem as I turn off the AC.
> Santa Monica Volvo told me it was throttle body not the AC system after I
> told them my finding; furthermore, they even told me that Volvo north
> America��s technician (Volvo USA?) had told them the same thing because one
> of them was there that day. At my last visit to Santa Monica Volvo they told
> me the AC problem I am experiencing with is normal for Volvo. I don��t buy
> that. I didn��t have that problem before. (You will not find it when you
> test drive a new car, you won��t!) Okay, I gave up Santa Monica Volvo. Let
> me call Culver City Volvo. Hey, I called on first of July 2001, what they
> told me? I have to wait until 16th of July. Jesus Christ!! I am a college
> student, and I am extremely busy with my studies as a transfer student, a
> lot of G.E. are still waiting to be completed, do they expect me to wake up
> Monday morning for car repairing? And I have already been through enough
> waiting in Santa Monica Volvo (for more than half a year for the same
> problem!). This is the kind of service I expect from my 40,000 bucks?
> Great!! I was even thinking about a trade-in for S-80 T6!! What was I
> thinking?
>
> Another event I personally experienced: my car was making some kind of
> noise as car jolted, and I brought the car to Santa Monica dealership twice
> or three times, well you guessed it, the cracking noise was still there. I
> decided to check out the car myself. I FOUND the source of the problem. It
> was the back seats that need lubricate! How obvious and easy the problem
> was.
>
> Service stinks! or it��s simply incompetent technician (I��m very open
> mind)! Or it��s Volvo! I did four-wheel alignment about three months ago,
> two days after my alignment, my steering wheel start slant to the right. I
> told them they should check it out again. Guess what they told me. The road
> is sometimes uneven, and I should try to drive on the central line of the
> freeway. Oh well, I am young I admit it, but I am not stupid, I drive 10
> minutes of 10 free and 20 minutes of PCH everyday. My family has a BMW (5)
> and a SUV in Thailand, a Volvo (740) and a Lexus (IS) in Taiwan. I have
> driven all of them; they don��t have those kinds of problems. It is Volvo
> Santa Monica? Or it is simply Volvo? My advisor even asked me to say
> ��excellent�� if Volvo America asked for my opinion, and I did what he told,
> and of course I didn��t give up yet.
>
> Driving simply became a torture because I got very nervous with the
> vibration and the noise especially the vibration. I am a very sensitive man,
> and I cannot stop counting for next wave of vibration in my mind. I don��t
> know how many sperms have been killed. I bought this S-80 2.9 in 1999. For
> the first year, I was so satisfied about it I didn��t have any problem what
> so ever. I was thinking about BMW, but my dad had great confidence in Volvo
> ��s safety. S-80 is Volvo��s first luxury four-door sedan. I wanted to be
> unique; everyone else is driving BMW-3 or Benz-C. Furthermore, I hated
> Lexus. It is Toyota, and it didn��t worth the price of BMW. I want something
> different. Problem comes and this is what I get for my 40,000. After a year
> ��s struggle, I am about to get another car, finally. This time, I will look
> more into Lexus and BMW for GOOD! (Hey, Lexus gives you a similar standard
> car if you have to leave your car with the dealer, not a crappy Enterprise
> rental.)
>
> Thank you for reading,
>
> RJ Hsu
>
> [EMAIL PROTECTED]
>
> Please visit the following web site!
> http://www.volvostinks.com/letter.html
