Bob, this will work. I like Mark's idea of a gentle hint, but do NOT put 
a bar across the bottom with it because there is precious little space 
on my laptop.

I still do not know why we cannot have the security button back. It 
emphasizes security more, and no one should ignore it in these times. 
Also it cuts out 2 menu drill downs.


Jim Rome


Bob Lord wrote:

> Jennifer Glick wrote:
> 
>> In response to the original posting,  Mail Security Spec 
>> <news://news.mozilla.org/3BE067D8.E521F3E9%40netscape.com>, some 
>> alternative ideas are posted here:
>> http://www.mozilla.org/mailnews/specs/security/Options.html
> 
> 
> Let me think out loud about Option 3 (with the Security icon in the 
> Taskbar) to shake out some assumptions.  Please bear with me, and let me 
> know where my assumptions don't match yours.
> 
> **The Security Icon**
> 
> Display:
> The security icon behaves as it did in Communicator.  That means it 
> represents the *goal* of the user (regardless of the client's ability to 
> meet those goals).  It has these states:
>   1. Unlocked, meaning no encryption and no signature.  This is
>      the factory default for the product.
>   2. Unlocked with a luggage tag, meaning signed but not encrypted.
>   3. Locked with no luggage tag, meaning encrypted but not signed.
>   4. Locked with a luggage tag, meaning encrypted and signed.
> 
> Mouseover:
> For each of the above icon states, the client will display the following 
> tooltips:
>   1. This message will not be signed or encrypted.  Click to
>      change these settings.
>   2. This message will be signed, but not encrypted. Click to
>      change these settings.
>   3. This message will be encrypted, but not signed. Click to
>      change these settings.
>   4. This message will be signed and encrypted. Click to
>      change these settings.
> 
> Clicking:
> When users click on the lock icon, they'll get a popup menu item with 
> these elements:
>   -Don't Encrypt this message
>   -Encrypt this message if possible
>   -Encrypt this message
>   ---------------------------------
>   -Sign this message
> 
> If the user selects "Sign this message" and has not established a 
> signing cert from the prefs menu, he'll get a warning that says 
> something like "You are trying to sign this message, but you have not 
> selected a default signing certificate.  [OK] [[Tell me more]]".  The 
> client will not leave the user hanging, but will direct him in the hopes 
> that he can complete his intended task.
> 
> If the user selects "Encrypt this message if possible", the client will 
> show the "UNlocked" icon even though his intent is to encrypt some of 
> the time. This configuration prevents users from thinking all their 
> email is secure when in fact most of it is not.
> 
> 
> **Status Bar**
> Display:
> The Pen and Padlock icons are always present.  In the base case (no 
> S/MIME), the pen is broken (or somehow shown to be not activated) and 
> the padlock is open.  These icons represent the state of the message. 
> Highlights include:
> - If the user has selected the "Sign this message" option from the
>   lock icon in the Taskbar and has correctly selected a signing cert
>   in the prefs window, the pen will be solid.
> - If the user has selected "Encrypt this message" from the lock
>   icon in the Taskbar, and he has *all* the required certs, the
>   Status Bar lock icon will be in the "locked" state.  Otherwise it
>   will remain in the "unlocked" state since the message cannot be
>   sent encrypted.  Also, the Send button will be disabled until
>   all certs are present.
> - If the user has selected "Encrypt this message if possible" from
>   the lock icon in the Taskbar, and he has *all* the required certs,
>   the Status Bar lock icon will be in the "locked" state. Otherwise it
>   will remain in the "unlocked" state since the message cannot be
>   sent encrypted.  Since this is the "if possible" variation, the
>   Send button will never be deactivated.
> 
> Mouseover:
> When you mouseover the pen icon, you'll see one of these tooltips:
>   - This message will be sent unsigned. Click to get more information.
>   - This message will be signed by "Robert Lord's AOL
>     Intranet" certificate. Click to get more information.
> 
> When you mouseover the lock icon, you'll see one of these tooltips:
>   - This message will be sent unencrypted. Click to get
>     more information.
>   - This message will be sent encrypted. Click to get more information.
> 
> Clicking:
> Clicking on the pen or padlock icons will open a (yet to be defined 
> window) that:
> 1. Shows which cert you are using, if any, to sign this email.  It 
> allows you to select a different cert than your default cert for this 
> message only.
> 2. Shows which cipher and keylength, if any, will be used.
> 3. Allows you to set any of the Sign or Encrypt settings available
>    in the Security button in the Taskbar.
> 4. Can send to you help pages, perhaps including pages of Public CAs.
> 
> 
> **Addressing fields**
> Display:
> When you elect to "Encrypt this message" or to "Encrypt this message if 
> possible", you'll see icons to the left (right?) of each email address 
> indicating either a "certificate icon", or a "missing certificate" icon.
> 
> Non S/MIME users will so no such certificate icons.
> 
> Mouseover:
> When you mouseover the certificate icon, you'll see one of these two 
> tooltips:
>   - You have a certificate for this recipient on file.  Click to
>     get more information.
>   - You do not have a certificate for this recipient on file.  Click
>     to get more information.
> 
> Clicking:
> When you click on a certificate icon, you'll get a window that tells you 
> about the cert if it's available (probably by just opening the existing 
> Certificate Viewer window), or tells you that you still need to obtain 
> that cert.  Perhaps that window can help you learn about the ways you 
> can get the recipient's cert.
> 
> 
> 
> Pros:
> -S/MIME is very discoverable
> -Leverages S/MIME UI in Communicator, but is more task based.  (No more 
> dead-ends!)
> -Allows you to select certs on a per-message basis.
> 
> 
> Cons:
> 1. The client will tell the user how the message will be sent by setting 
> an icon in the taskbar rather than on the Send button.  Users are more 
> likely to notice changes on or near the Send button.  In fact, the 
> status of the encryption for this message couldn't be any further away 
> from the Send button (the are at opposite ends of the window). This 
> change probably impacts users who select the "Encrypt if possible" 
> default more than users who select "Encrypt".  A user who might be 
> willing to go fetch one last recipient's cert might not see the unlocked 
> icon in the Status Bar and send the message unencrypted.  That's not 
> such a terribly thing (that's why there's a pref), but it does seem that 
> the connecting the Send button with the encryption status would be helpful.
> 
> 2. The lock icon does not really represent the notion of "Encrypt if 
> possible" very well. I personally will select "Encrypt if possible", as 
> will many corporate deployments.  This area may need more thinking.
> 


-- 
James A. Rome

http://www.ornl.gov/~jar


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