Hi, I had a little chat with an MSN tech guy. Here is the "transcript" of it and i have highlighted certain parts where he slipped by writing next to it in '[' and ']' and in capitals. It was in MSN interactive tech support:
TRANSCRIPT STARTS HERE: Topic: I am using a mail program called 'Mozilla' which currently supports POP and IMAP mail accounts. We would like it to also start supporting Hotmail but need the information for the HTTP mail protocol that Hotmail uses Bill Hi Max , thank you for using MSN Interactive Online Support. My name is Bill, I will be your Online Technical Support Engineer. Max Hello Bill Do you wish to configure your hotmail account in Mozilla ? Max The Mozilla Mail program Max However, it does not yet support the HTTP mail protocol and requires information on this protocol from Hotmail Max so that it can start supporting it Bill You can not configure your hotmail account in Mozilla [DUH! THAT'S WHY I'M ASKING YOU FOR THE INFO] Bill You can configure it in Outlook Express [YOU DON'T SAY?] Max the Mozilla development team would like the Mozilla Mail program to start supporting Hotmail. We would be most grateful if you would give us the protocol's information so that it can be integrated into Mozilla Bill You will have to contact hotmail support to get the issue resolved Max how may I contact them? Bill please go to hotmail web site and click on ther link contact us Bill Is there any other issue with MSN ? Max could you please give me that link Bill sure Bill http://lc2.law13.hotmail.passport.com/cgi-bin/support?_lang=EN&curmbox=F000000001&a=b8c3ffecdb538024cc46c5b22181606f Bill Have you received the link ? Max yes Max also, could you please tell me whether the HTTP mail protocol is owned by Microsoft or not Bill yes [<----- MICROSOFT DOES OWN THE HTTP MAIL PROTOCOL THEN - APPARANTELY] Max it is Max you mean? Bill you cannot use that http protocol manually to configure hotmail in Mozilla Max i know, but the mozilla developers would like to give mozilla mail http mail support Max we are quite sure that Microsoft will give us their full support for this enhancement [HERE'S WHERE I GOT HIM] Bill sure ["SURE" - WELL THAT'S VERY KIND OF YOU] Max well thank you for your time and support Bill I hope that you have found our session today helpful. We are available 24 hours a day and are always glad to help. Thank you for using MSN Interactive Online Technical Support. We are available 24 hours, 7 days a week. If you need further assistance, please come back and visit us again. [WAIT A SEC, I HAVEN'T FINISHED YET - HEHE] Max does MSN support mozilla? Max it is just that a message came up when I went on the home page saying I shouldn't use this browser but Internet Explorer instead [TRYING TO CATCH HIM OUT NOW] Bill MSNIA technical support does not support Mozilla Max what i am saying is when i went to a page on msn, i was told that i should download internet explorer Bill you will have to download Internet Explorer Max why? [THAT'S A GOOD QUESTION OF MINE - "WHY????"] Max MSN seems to work fine in Mozilla [WHICH IS TRUE] Max I do not understand why I shouldn't use Mozilla and use Internet Explorer instead [I AM SO INNOCENT, I DONT KNOW THAT MSN HATES MOZILLA AND LOVES INTERNET EXPLORER] Bill you are getting this message because Internet Explorer is not the default program in your system [OF COURSE IT ISN'T, BUT IT'S A JAVASCRIPT POPUP WINDOW SO THAT'S NOT THE REASON - WHAT KIND OF TECH SUPPORT IS THIS??????] Max I do not use Internet Explorer as it is not a good internet browser Max it is very unreliable unfortunately which is why I use Mozilla instead [HEHEHE - THAT MUST HAVE GOT HIM STUMPED] Max but this message says that by pressing 'ok' i can download Internet explorer [OF COURSE I DIDN'T PRESS 'OK'] Bill It is up to you what you want to use or not [WELL I DONT MATE] Max It's just I do not understand why MSN doesn't want me to use Mozilla Bill You can download Internet Explorer to resolve this issue Max but i already have Internet Explorer, I was just accessing MSN from Mozilla Bill MSN is more compatible with Microsoft products [IS IT REALLY, I WONDER WHY?] Max Would you not say this is monopolizing and unfair though? [WELL IT IS BUT I WANTED TO KNOW HIS OPINION] Max most websites support all browsers [NOTE THAT I SAY 'MOST'. SOME DON'T...] Max why doesn't MSN? Bill You do can use any browser to see MSN website Max so why did MSN tell me I should use Internet Explorer instead if all browsers work with msn [GOOD QUESTION OF MINE AGAIN] Max ? Max isn't this misleading? [WELL IT IS BUT...] Bill You can cancel that message which say this Max I have, however I do not understand why this message appears in the first place as it should not [DEFINETELY NOT...] [OUR FRIEND BILL SHALL NOW RUN OUT QUICKLY LEAVING A NICE PHONE NUMBER BEHIND] Bill here is the phone number for MSN Internet Access Technical Support. 1-877-635-7019. Thank you for using MSN Online Interactive Technical Support. We look forward to serving you again.[AND HE'S GONE 1 SECOND LATER] But this transcript highlights that Microsoft apparantely will support Mozilla. So did they just put 'about:mozilla' in Internet Explorer for fun? I've now contacted Hotmail and wait for their "kind" reply... M.
