I don't see any definite commitment to open their
hotmail protocol in this transcript. It's just a tech
support guy saying "sure". I don't think he makes the
decision. Moreover, he referred to the Hotmail
support. I'm betting that channel will not yield any
useful information either.

Indra

--- Max <[EMAIL PROTECTED]> wrote:
> Hi,
> 
> I had a little chat with an MSN tech guy. Here is
> the "transcript" of it 
> and i have highlighted certain parts where he
> slipped by writing next to 
> it in '[' and ']' and in capitals. It was in MSN
> interactive tech support:
> 
> 
> 
> TRANSCRIPT STARTS HERE:
> 
> Topic: I am using a mail program called 'Mozilla'
> which currently 
> supports POP and IMAP mail accounts. We would like
> it to also start 
> supporting Hotmail but need the information for the
> HTTP mail protocol 
> that Hotmail uses
> 
> Bill Hi Max , thank you for using MSN Interactive
> Online Support. My 
> name is Bill, I will be your Online Technical
> Support Engineer.
> Max Hello
> Bill Do you wish to configure your hotmail account
> in Mozilla ?
> Max The Mozilla Mail program
> Max However, it does not yet support the HTTP mail
> protocol and requires 
> information on this protocol from Hotmail
> Max so that it can start supporting it
> Bill You can not configure your hotmail account in
> Mozilla [DUH! THAT'S 
>   WHY I'M ASKING YOU FOR THE INFO]
> Bill You can configure it in Outlook Express [YOU
> DON'T SAY?]
> Max the Mozilla development team would like the
> Mozilla Mail program to 
> start supporting Hotmail. We would be most grateful
> if you would give us 
> the protocol's information so that it can be
> integrated into Mozilla
> Bill You will have to contact hotmail support to get
> the issue resolved
> Max how may I contact them?
> Bill please go to hotmail web site and click on ther
> link contact us
> Bill Is there any other issue with MSN ?
> Max could you please give me that link
> Bill sure
> Bill 
>
http://lc2.law13.hotmail.passport.com/cgi-bin/support?_lang=EN&curmbox=F000000001&a=b8c3ffecdb538024cc46c5b22181606f
> Bill Have you received the link ?
> Max yes
> Max also, could you please tell me whether the HTTP
> mail protocol is 
> owned by Microsoft or not
> Bill yes [<----- MICROSOFT DOES OWN THE HTTP MAIL
> PROTOCOL THEN - 
> APPARANTELY]
> Max it is
> Max you mean?
> Bill you cannot use that http protocol manually to
> configure hotmail in 
> Mozilla
> Max i know, but the mozilla developers would like to
> give mozilla mail 
> http mail support
> Max we are quite sure that Microsoft will give us
> their full support for 
> this enhancement [HERE'S WHERE I GOT HIM]
> Bill sure ["SURE" - WELL THAT'S VERY KIND OF YOU]
> Max well thank you for your time and support
> Bill I hope that you have found our session today
> helpful. We are 
> available 24 hours a day and are always glad to
> help. Thank you for 
> using MSN Interactive Online Technical Support. We
> are available 24 
> hours, 7 days a week. If you need further
> assistance, please come back 
> and visit us again. [WAIT A SEC, I HAVEN'T FINISHED
> YET - HEHE]
> Max does MSN support mozilla?
> Max it is just that a message came up when I went on
> the home page 
> saying I shouldn't use this browser but Internet
> Explorer instead 
> [TRYING TO CATCH HIM OUT NOW]
> Bill MSNIA technical support does not support
> Mozilla
> Max what i am saying is when i went to a page on
> msn, i was told that i 
> should download internet explorer
> Bill you will have to download Internet Explorer
> Max why? [THAT'S A GOOD QUESTION OF MINE -
> "WHY????"]
> Max MSN seems to work fine in Mozilla [WHICH IS
> TRUE]
> Max I do not understand why I shouldn't use Mozilla
> and use Internet 
> Explorer instead [I AM SO INNOCENT, I DONT KNOW THAT
> MSN HATES MOZILLA 
> AND LOVES INTERNET EXPLORER]
> Bill you are getting this message because Internet
> Explorer is not the 
> default program in your system [OF COURSE IT ISN'T,
> BUT IT'S A 
> JAVASCRIPT POPUP WINDOW SO THAT'S NOT THE REASON -
> WHAT KIND OF TECH 
> SUPPORT IS THIS??????]
> Max I do not use Internet Explorer as it is not a
> good internet browser
> Max it is very unreliable unfortunately which is why
> I use Mozilla 
> instead [HEHEHE - THAT MUST HAVE GOT HIM STUMPED]
> Max but this message says that by pressing 'ok' i
> can download Internet 
> explorer [OF COURSE I DIDN'T PRESS 'OK']
> Bill It is up to you what you want to use or not
> [WELL I DONT MATE]
> Max It's just I do not understand why MSN doesn't
> want me to use Mozilla
> Bill You can download Internet Explorer to resolve
> this issue
> Max but i already have Internet Explorer, I was just
> accessing MSN from 
> Mozilla
> Bill MSN is more compatible with Microsoft products
> [IS IT REALLY, I 
> WONDER WHY?]
> Max Would you not say this is monopolizing and
> unfair though? [WELL IT 
> IS BUT I WANTED TO KNOW HIS OPINION]
> Max most websites support all browsers [NOTE THAT I
> SAY 'MOST'. SOME 
> DON'T...]
> Max why doesn't MSN?
> Bill You do can use any browser to see MSN website
> Max so why did MSN tell me I should use Internet
> Explorer instead if all 
> browsers work with msn [GOOD QUESTION OF MINE AGAIN]
> Max ?
> Max isn't this misleading? [WELL IT IS BUT...]
> Bill You can cancel that message which say this
> Max I have, however I do not understand why this
> message appears in the 
> first place as it should not [DEFINETELY NOT...]
> [OUR FRIEND BILL SHALL NOW RUN OUT QUICKLY LEAVING A
> NICE PHONE NUMBER 
> BEHIND]
> Bill here is the phone number for MSN Internet
> Access Technical Support. 
> 1-877-635-7019. Thank you for using MSN Online
> Interactive Technical 
> Support. We look forward to serving you again.[AND
> HE'S GONE 1 SECOND LATER]
> 
> 
> But this transcript highlights that Microsoft
> apparantely will support 
> Mozilla. So did they just put 'about:mozilla' in
> Internet Explorer for fun?
> 
> I've now contacted Hotmail and wait for their "kind"
> reply...
> 
> 
> 
> M.
> 
> 


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