Michael wrote:

> I'm sorry about the duplicate post.  It seems that i didn't have this 
> newsgroup settings correct.
> 
> I received an email on 1/3/02 that i can't seem to delete.  Just the one 
>  email, well now there are two, as someone replied to that email and the 
> reply can't be deleted either.  Are there any suggestions?  Here's what 
> i've tried already.  I've right clicked and and tried using that delete 
> method.  I've highlighted and tried the delete button.  When i try, the 
> netscape symbol at the top right of the messenger window does the little 
> star tracing "n" thing and the scrollbar at the bottom does it's 
> diagonal movement thing and it just sits there.  I get the message at 
> the bottom that says, "moving 1 of 1 messages to trash" but it never 
> moves.  I've been trying to get rid of it since i received it.  I'm 
> running netscape 6.1 and mozilla 5.0.  I do have anti-virus software 
> checking messages so i know it's not a virus thing.  The email does not 
> have any attachments other than the fact that the entire email seems to 
> be a link.  This is the only email that i've ever had this problem with. 
>   I've also tried using "ctrl" and highlighting several emails with this 
> one at the same time to delete.  Same problem exists.  Any assistance 
> would be greatly appreciated it.  Again.  there has been no problem 
> deleting other emails.  everything else is working fine.
> 
> thanks
> michael
> 
> one other thing that i have noticed.  After trying to delete the email. 
>  If if shut down messenger and communicator, then do a ctrl, alt, 
> del...there's another copy of communicator running blind.
> 
> 

its likely its HTML or has attachments that are not fully downloaded 
yet, you cannot delete mail that is not fully downloaded.. I dont know 
of any other issue for this.

-dman84


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