Ben Bucksch wrote:
> Robert Nagle wrote:
> 
>> when I view the sent email using Mozilla,
>> a ? will replace characters like quotation marks and other things.
>>
> [...]
> 
>> What I do is copy and paste things into the Mozilla email composer.
>> First, I cut and paste a cover letter from a MS Word document. Second,
>> I cut and paste a hyperlinked passage from one of my web pages. These
>> are what gives me problems.
>>
> Yeah, right, *don't do that*!
> 
> MS Word uses "smart quotes" - the top/bottom ones - instead of the 
> normal, standard double quotes. Since the smart quotes have no encoding 
> in US-ASCII and (ISO-8859-1, I think), you get that mess.

     MS-Word's "Smart Quotes" can be set to OFF...which is the way I have it done, 
along with a lot of other Word "helpers" that get in my way. I use Word 2000 rather 
often, especially when writing a long e-mail or story, and 99% of the time don't have 
the problem reported by the other fellow.

> Don't use MS Word for anything but composing paper letters (and better 
> don't use it at all.) Use the HTML editor in Mozilla.

     Ahem. I may not like M$ myself (I don't!) but when it's the best tool I have for 
a job, I use it. I don't go around bashing others for using WordPerfect or Brief or 
any other word processor. It's their choice how they want to compose messages, really. 
:) (although using WordMail with Outlook/Outlook Express is a VERY bad idea, according 
to the writer of Woody's Office Watch.)
-- 
R. Danner III, Consultant
S & D Consulting
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