Do you have both clients open and connected to the IMAP server at the same time? I've made it a habit to never use two clients at the same time, from the same machine, or from different machines. (I had a bad experience with it once.) It seems to be related to when updates actually get flushed to the imap server, and how well the imap server really deals with arbitrating message information.
I believe that Mozilla, or outlook, don't get the status on all messages in the folder if it can help it, and so as long as you've got it open, it's goign to work from it's in memory cache. It may check to make sure that new messages have been added to the folder, but that's a much simpler query than if any of the messages in the folder have changed status. Wim. Nigel George wrote: > Steve, > I have a similar problem to you, I use both MS Outlook and Mozilla > at work (I keep both for testing purposes etc.etc.etc...). When A new > email comes in and both programs report a new email, if I go to MS > Outlook and read the message it gets flagged as read. I have Mozilla > set to a 5 minute interval for checking messages. Even after several > hours, mozilla -still- believes those messages that I've read on the > server, and even moved to another folder are still unread and the > folder appears in bold with the number of unread messages next to the > folder name. > Am I wrong in thinking that checking for new mail messages should > refresh the inbox completely? And remove the boldness and number of > unread messages when it does so? > Although both clients run on the same machine in my situation I do > also have Mozilla at home running against the same email server to > work and that one still reports all messages I've received (and read > at work) as being unread still. > > As for deleting messages, that never seems to work for me, I can > move them to "Trash" as per the option in preferences okay but then I > get a folder called "Trash" on the IMAP server (MS Exchange 5.5). MS > Exchange 2000 might fix that as a server side thing (or could be an MS > Exchange config/feature?) > > And if this is MS not following RFC is someone going to tell them? > > Nigel > > Steve Sobel wrote: > >> I have a problem with IMAP, and it seems to only be on some servers. >> >> The whole point of IMAP is to be able to check the same account from >> multiple locations. So please, don't bother replying if you're going >> to tell me that the setup I have is unnecessary, or should be done a >> different way. It works fine in Outlook, much as I'm not a fan of >> Outlook. >> >> Anyhow, the situation: >> >> I have mozilla running at home, and at work, checking the same two >> email accounts - both running on different email servers. >> >> On email accounts A and B, the following behavior occurs (A being the >> correct behavior): >> >> account A) I get home from work, having read all of the messages that >> came to me that day, and I look at my mozilla mail at home - and all >> the messages are marked read. I have 0 new messages (unless I got >> one while I was driving home, anyhow). >> >> account B) Messages I have read and even deleted still appear in my >> inbox and marked as new. If I close mozilla and reopen it - the >> number of new messages is still reported incorrectly - however, after >> having closed/reopened it - if I click on that inbox, it refreshes >> with the proper number of unread/new messages (usually zero). >> >> Now, I understand that because of the fact that it works on one email >> server and doesn't on another - it may be that server B does not >> follow some RFC perfectly or something. However, outlook handles >> this discrepancy fine. >> >> That server (server B) - for your testing pleasure - is Merak Mail >> Server, by Icewarp Software - www.icewarp.com ... >> >> Anyone know if this is the kind of thing that may get looked into? >> Or will Mozilla folks go "tell them to follow the damn RFC, screw off"? >> >> Steve >> >
