To all of you back in Quest or USWest land. I don't know how the service is
since I left(July '00). The Sprint service we have out here pales in
comparison. I would eat crushed glass if I could trade my phone service in
for Quest.
Craig Miller
Former Fultonite
Living in Rogers
[EMAIL PROTECTED]
-----Original Message-----
From: Myron Orfield <[EMAIL PROTECTED]>
To: Multiple recipients of list <[EMAIL PROTECTED]>
Date: Saturday, December 02, 2000 9:29 AM
Subject: the phone companies
>In the last several months I have received a number of complaints from
>my Minneapolis constituents about the phone companies that do business
>in Minneapolis. I have heard a lot of complaints about the level of
>service from Quest. Do any of you have any experiences that you would
>like to relate to me, off the list, regarding long waits, strange
>billings, unkept promises, service offices only open during the day when
>people are at work, or anything that you would like to have the
>Legislature examine? There are several complaints about DSL service.
>I have also heard of a practice in which people find large penalties
>when they switch long distance carriers. This problem is not
>particularly related to Quest, but to all the long distance carriers.
>There are a number of other things I cannot at the moment recall, but it
>is beginning to become a pattern that concerns me.
>
>I guess I would like to see how widespread the dissatisfaction is before
>I get geared up to take any action. You can reply to me off the list so
>as not to interupt the flow of Minneapolis Issues discussion.
>
>Rep Myron Orfield
>District 60B
>Senator-elect District 60
>
