Not just the last 3 months. It's been much longer than that. I have an interview with the VP of support services still to write up. In it, she talks about the new processes they are putting in place to attempt to fix the quality issues. They seem logical, and might work.
The big issue is that the accelerated release cycles have caused additional problems around Update development and testing. From: [email protected] [mailto:[email protected]] On Behalf Of Barnes,Chris Sent: Tuesday, September 10, 2013 4:28 PM To: [email protected] Subject: RE: [mssms] Microsoft KB2817630: Outlook 2013 Folder Pane is Blank It looks like there are multiple instances of 2817630 that have to be un-installed. I also un-installed 2810009. It seems like Microsoft has had some pretty poor QA on patches the last 3 months. Chris Barnes Senior Technical Specialist - Penske Automotive Group <mailto:[email protected]> [email protected] Desk: (248) 648-2528 Cell: (248) 767-4415 From: [email protected] <mailto:[email protected]> [mailto:[email protected]] On Behalf Of Barnes,Chris Sent: Tuesday, September 10, 2013 4:10 PM To: [email protected] <mailto:[email protected]> Subject: RE: [mssms] Microsoft KB2817630: Outlook 2013 Folder Pane is Blank I just got bit by this one. Un-installing the update doesn't resolve the issue for me, has anyone successfully fixed it? Chris Barnes Senior Technical Specialist - Penske Automotive Group <mailto:[email protected]> [email protected] Desk: (248) 648-2528 Cell: (248) 767-4415 From: [email protected] <mailto:[email protected]> [mailto:[email protected]] On Behalf Of Trevor Sullivan Sent: Tuesday, September 10, 2013 3:51 PM To: [email protected] <mailto:[email protected]> Subject: [mssms] Microsoft KB2817630: Outlook 2013 Folder Pane is Blank Hey folks, Watch out for KB2817630. The Outlook 2013 folder pane might disappear. There are lots of "me too" posts in here. http://social.technet.microsoft.com/Forums/office/en-US/8ebce46d-1645-4909-8 951-d1ca954179ac/outlook-2013-folder-pane-is-empty Cheers, Trevor Sullivan _____ Penske Automotive Group and its affiliates will never sell or rent your email address in violation of applicable law. This email and any files transmitted with it are confidential and intended solely for use of the individual or entity to whom they are addressed. Please delete all copies if you are not the intended recipient.

