Reinstall of the client is a good step.  You could check the client.msi.log
and ccmsetup.log in the ccmsetup\logs folder on one of the offending
machines.

You could also try a ccmrepair to see if that corrects the issue.

Jeff


On Sun, Nov 10, 2013 at 9:49 PM, Daniel Corkill <[email protected]>wrote:

> On a couple of machines I've noticed that the Configuration Manager Remote
> Control service is not started and disabled. If I manually enable it and
> set it to automatic, it runs, and is still running after a reboot, I can
> even use it fine as an administrative user. However if I try to remote
> control the machine using a non-administrative user defined in our client
> settings it doesn't work. First place to look was the ConfigMgr Remote
> Control Users group and it doesn't exist!
>
> This missing group combined with the service being disabled seems like the
> ConfigMgr client hasn't been installed properly. Oddly though this is the
> case for about 6 other machines. Any ideas what is causing this and how to
> resolve it? I'm thinking of just reinstalling the client.
>
> Daniel.
>
>


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