My guess is it's either reading WMI or the registry. You might take some registry snapshots before and after plugging in the external USB unit to try and capture that. Then you could export it, run an import before the application install and then run a removal after. Same thing goes for WMI. Just a thought. EricG
From: [email protected] To: [email protected] Subject: [mssms] HP OEM CyberLink Power2Go SCCM Application Date: Wed, 22 Jan 2014 23:22:22 +0000 Hi Guys, This is a bit of long shot however I’m hoping someone has seen this issue and found a fix. I’m attempting to install the HP OEM Cyberlink Power2Go software as part of my SCCM Task Sequence. This is the newish offering HP now include with their business laptops and desktops. I have the application silently installing as expected as an app during testing, however when attempting to install it on a HP EliteBook 850 or 820 during a TS it fails. Further testing revealed Its failing because the external USB DVD drive wasn’t connected at the time of the build. Connecting the external drive allows the app to install as expected. I’m looking for a way to avoid the drive detection/check that this application performs so we don’t have to go unpacking and connecting external USB DVD drives all the time. The message I’m getting seems to be generated by the HP install shield setup.exe. The setup.exe calls an msi however I’m unable to run the msi directly due to the way it’s been created. My contingency is to just have the software available in my application catalogue for those that want it however our preference is to have it installed on all hardware as the image is installed down. Has anyone come across this and resolved? Cheers Damon CONFIDENTIALITY NOTICE AND DISCLAIMER The information in this transmission may be confidential and/or protected by legal professional privilege, and is intended only for the person or persons to whom it is addressed. If you are not such a person, you are warned that any disclosure, copying or dissemination of the information is unauthorised. If you have received the transmission in error, please immediately contact this office by telephone, fax or email, to inform us of the error and to enable arrangements to be made for the destruction of the transmission, or its return at our cost. No liability is accepted for any unauthorised use of the information contained in this transmission.
