I’ve confirmed it’s a driver/Win10 issue. I imaged the same machine that would not WOL with our Win7 image, and it worked when powered down. The NIC lights were still on. I’m imaging it again with Win10 and will try your blog configuration baseline with this machine to see if it helps, and will see about finding a newer driver for the NIC.
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan Sent: Wednesday, December 7, 2016 6:03 AM To: mssms@lists.myitforum.com Subject: Re: [mssms] RE: WOL not waking powered off computers No, it is completely up to the drivers and BIOS. If both those settings are correct, try different drives. I've sometimes found the newest drivers break WOL on certain models. On Tue, Dec 6, 2016 at 4:56 PM Murray, Mike <mmur...@csuchico.edu <mailto:mmur...@csuchico.edu> > wrote: So management is still pushing to get WOL working. Since every way I’ve tested doesn’t seem to work in Win10 when fully powered down, is anyone aware of a technology that will keep the NIC powered on when the computer is powered off? I’ve searched to no avail. Mike From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> ] On Behalf Of Ed Aldrich Sent: Thursday, December 1, 2016 6:01 AM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: RE: [mssms] RE: WOL not waking powered off computers I have learned that we at 1E have a public article on the topic, FWIW… http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN Interesting thread all around! From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Ed Aldrich Sent: Wednesday, November 30, 2016 1:10 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: RE: [mssms] RE: WOL not waking powered off computers Just getting caught up here… those of us who monitor this alias were all at the MVP Summit when this was posted. I was at least, followed by a couple weeks of running around… That said, I have to say that the “disable fast startup’ fix was a new one to me! From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John Sent: Monday, November 21, 2016 4:05 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: RE: [mssms] RE: WOL not waking powered off computers 1e has a good little free tool for this too. Actually I am VERY surprised none of the 1e guys have commented on this thread, I am sure they know the answer. From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: Monday, November 21, 2016 2:58 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: RE: [mssms] RE: WOL not waking powered off computers I tried 3 ways: · CM 2012 app with “wake on LAN” checked in the deployment. · Right click tools WOL via CM console. · Wake on LAN util from depicus.com <http://depicus.com> From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores Sent: Monday, November 21, 2016 11:45 AM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: RE: [mssms] RE: WOL not waking powered off computers How are you sending the magic packet for your WOL tests? I have a similar issue with the Dell 9020, if I send the magic packet from Win7 using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the magic packet from a Win10 VM using the same version of the Cireson Remote Manage app, the 9020 does wake up. From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown Sent: Monday, November 21, 2016 1:04 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: RE: [mssms] RE: WOL not waking powered off computers Ok so did you confirm if you can see the NIC led blinking when the machine is fully powered off? I have various OptiPlex models and they all seem to work fine I’ve disabled Deep sleep and enabled WOL option in BIOS When machine is switched off and I plug in a network cable the led lights on the nic…this is the first step in confirming that at the BIOS level you are on the right path… Shane From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: 21 November 2016 17:17 To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: RE: [mssms] RE: WOL not waking powered off computers Various. The last one was an OptiPlex 9010. From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown Sent: Monday, November 21, 2016 9:02 AM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: RE: [mssms] RE: WOL not waking powered off computers What model is the machine? We have Dell Inspiron machines that do it like this – they will wake from sleep but not from cold… Also found this with some Vostro models(can’t remember the exact model) Shane From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: 21 November 2016 16:31 To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: RE: [mssms] RE: WOL not waking powered off computers It does get the packet. And it will wake up when asleep, just now when powered off. From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan Sent: Friday, November 18, 2016 4:29 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: Re: [mssms] RE: WOL not waking powered off computers You can check if the computer is getting the packet by running a WOL packet sniffer on it while it's on. Send the packet to the computer from the CM server and see if it comes through. If it does, it's probably not a network problem. On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu <mailto:mmur...@csuchico.edu> > wrote: OK, after working with our network team, WOL *does* work from CM, but only when a computer is sleeping. I tried your power into BIOS trick, and it still wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was enabled. The article below suggests that disabling this might work, but it did not. If the computer is fully powered off, it still will not wake. The article also states: These systems should wake from the System Power States: Sleep (S3) or Hibernate (S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN (S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for Wake-On-LAN. Welp, I’m in state S5, so what to do? http://www.dell.com/support/article/us/en/19/SLN216918/EN Mike From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> ] On Behalf Of Ryan Sent: Friday, November 18, 2016 12:10 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: Re: [mssms] RE: WOL not waking powered off computers View page three of my troubleshooting WOL and SCCM: http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/ Is the NIC On: If there are no link lights on the back of the computer, where the network cord is plugged in, then your NIC is probably not getting any power. Because of this, it won’t be able to turn on the computer when packets are sent. Check BIOS and / or Windows to see which is turning off the NIC. The next trick will tell you how to narrow down which is causing the problem. Is This A Windows Problem or BIOS Problem: One interesting trick you can do is power off the computer, and then power it back on going into BIOS. Sometimes, Windows turns the NIC off when the computer is powered down, and this action will turn back on the NIC. Now, power off the computer (make sure it doesn’t boot into Windows) and try to wake up the computer. If it wakes up, and it never woke up before, you are probably looking at a Windows setting problem or a driver bug. If it doesn’t wake up, check the BIOS. make sure all the settings are correct, and if they are look into updating or downgrading the BIOS. On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov <mailto:mlin...@icc.illinois.gov> > wrote: Make sure you have the right NIC drivers. We have problems from time to time when the wrong drivers are installed. From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> ] On Behalf Of Murray, Mike Sent: Friday, November 18, 2016 1:04 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: [External] [mssms] WOL not waking powered off computers We have WOL enabled on our network. I’m able to wake a sleeping computer, but not a powered off computer. I verified WOL is enabled in BIOS and the network adapter is not getting powered off. Is this normal? Best Regards, Mike Murray Desktop Engineer/IT Consultant - IT Support Services California State University, Chico 530.898.4357 <tel:(530)%20898-4357> <mailto:mmur...@csuchico.edu> mmur...@csuchico.edu Remember, Chico State will NEVER ask you for your password via email! 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