Q158370 is actually very clear.

"Until these components are unloaded, a TAPI-aware program cannot use a
modem that was added after these components were started. "

Disable the dependency services which may be starting up faxmaker services
(i.e. loading into memory - modem.sys, tapisrv.exe, and unimodem.tsp) upon
system startup.

.


----- Original Message -----
From: "Randall Yoo" <[EMAIL PROTECTED]>
To: "MSWinNT Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, November 27, 2001 9:24 PM
Subject: RE: Modem


> Unbelieavable...  what kind of Sr.SystEng are you? Bastket-weaving system?
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Carine Lim,
> Sr.SystEng, SCSM/NSB
> Sent: Tuesday, November 27, 2001 07:42 PM
> To: MSWinNT Discussions
> Subject: RE: Modem
>
>
> oh ya....... forgot to tell... There is a faxmaker software running. But
> when the faxmaker is running, does it mean I cannot use the phone dailer
to
> test the modem??
>
>
> Thank you
>
> Carine
>
> -----Original Message-----
> From: Joe User [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, November 28, 2001 11:38 AM
> To: MSWinNT Discussions
> Subject: RE: Modem
>
>
> You need to find what program is running that would be accessing your
modem,
> it's probably some fax or answering machine software. Once you locate it,
> have it stop accessing the modem, assuming it starts up with the system,
> you'll need to kill it there. If you don't use it- uninstall it.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Carine Lim,
> Sr.SystEng, SCSM/NSB
>
> I try to use phone dailer to test my modem and I get an error like
"Another
> Program Is using the selected Telephony device." I found an article
Q158370.
> But did not help to solve my problem at all. Please let me know why?
>
>
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