In addition to removing unneeded protocols, look at the statistics on the
card.  Does it have tons of errors, dropped packets, etc?  Might be the card
is halfway dead, which is not at all like all the way dead.

-----Original Message-----
From: Mike Staines [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, December 19, 2001 10:41 AM
To: MSWinNT Discussions
Subject: Applications not working right.



I have come across a new and rather perplexing problem. IT seems that,
randomly, some of my users are hanging when they try and start their
Microsoft office applications. (word, excel, outlook...)The problem is that
it has something to do with the network. When The app is hanging, (not
responding) I look at the performance of the possessor, and its not getting
hit. So this led me to believe it was a network issue. Sure enough, when I
disconnected them from their network connection, the apps started to work.
Its not like I'm opening a file off of a network drive, or that I'm running
the app off of a network drive, I'm Just opening the application from its
default shortcut. I cant figure what this has to do with the network, and
why the network would cause this completely local software installation to
hang. Its not a broadcast storm because its random single people through out
my office. I made sure there was an updated virus definition and scanned
their computers but the scan came up clean. any Ideas?

The machines are all dell optiplexes running Win 2000 SP2, Office 2000 sr2.

I feel stupid but I just don't have any idea where to start tracking this
problem down.



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