Do these users have drives mapped to network shares that may have add-ins on them? Do they perhaps have default directories on network shares anywhere that may contain templates etc that Office is trying to reference?
Is FastFind enabled? If so, whack it to see if the apps work again. We had to remove FastFind completely (Office 97 - hopefully they've improved it for the newer versions) Cheers, Bruce MacDonald Manager, Information Technology Pacific Newspaper Group (Kennedy Heights) (604) 605-7269 ph (604) 605-7239 fax [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 19, 2001 17:42 To: MSWinNT Discussions Subject: RE: Applications not working right. I had a very simular problem after i finished messing with some settings on my Wan Router. Placed Router back to original settings and everyones Machines stopped randomly hanging. (funny that) I would have a look at the state of your Hubs or Routers. -----Original Message----- From: Mike Staines [mailto:[EMAIL PROTECTED]] Sent: Thursday, 20 December 2001 9:14 a.m. To: MSWinNT Discussions Subject: RE: Applications not working right. The only protocol running is TCP/IP. But I appreciate everyone's assistance. Please keep sending ideas (If there are any left) ;-) (This has happened on multiple machines. and started suddenly yesterday. I know its not imposable but I doubt all these machines network cards are halfway dead. But I appreciate the suggestion.) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Hunter, Lori Sent: Wednesday, December 19, 2001 2:35 PM To: MSWinNT Discussions Subject: RE: Applications not working right. In addition to removing unneeded protocols, look at the statistics on the card. Does it have tons of errors, dropped packets, etc? Might be the card is halfway dead, which is not at all like all the way dead. -----Original Message----- From: Mike Staines [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 19, 2001 10:41 AM To: MSWinNT Discussions Subject: Applications not working right. I have come across a new and rather perplexing problem. IT seems that, randomly, some of my users are hanging when they try and start their Microsoft office applications. (word, excel, outlook...)The problem is that it has something to do with the network. When The app is hanging, (not responding) I look at the performance of the possessor, and its not getting hit. So this led me to believe it was a network issue. Sure enough, when I disconnected them from their network connection, the apps started to work. Its not like I'm opening a file off of a network drive, or that I'm running the app off of a network drive, I'm Just opening the application from its default shortcut. I cant figure what this has to do with the network, and why the network would cause this completely local software installation to hang. Its not a broadcast storm because its random single people through out my office. I made sure there was an updated virus definition and scanned their computers but the scan came up clean. any Ideas? The machines are all dell optiplexes running Win 2000 SP2, Office 2000 sr2. I feel stupid but I just don't have any idea where to start tracking this problem down. ------ You are subscribed as [EMAIL PROTECTED] Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe send a blank email to [EMAIL PROTECTED] ------ You are subscribed as [EMAIL PROTECTED] Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe send a blank email to [EMAIL PROTECTED] ------ You are subscribed as [EMAIL PROTECTED] Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe send a blank email to [EMAIL PROTECTED] ------ You are subscribed as [EMAIL PROTECTED] Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe send a blank email to [EMAIL PROTECTED] ------ You are subscribed as [email protected] Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe send a blank email to [EMAIL PROTECTED]
