Chris,

Based on the excerpt you posted:

On Tue, Feb 05, 2019 at 10:10:51PM +0000, Chris Green wrote:
>     ...
>     ...
>     ...
>     Subject: Your order 3179771 is due for delivery by DHL Parcel UK
>     Content-Type: multipart/alternative;
>             boundary="--boundary_145134_db6b4c85-2751-452f-bf4b-c56010b07587"
>     Message-ID:
>     <eaa14d01-a923-4fcd-8ff1-88ed5b135...@bh-exch01.business-post.com>
>     Status: RO
>     Content-Length: 20807
>     Lines: 285
> 
>     Content-Type: text/plain; charset="us-ascii"
>     Content-Transfer-Encoding: quoted-printable
> 
>     <!DOCTYPE HTML>
>     <html>
>     <head>
>         <!-- Define Charset -->
>     ...
>     ...
>     ...
> 

...it appears this is a multi-part message, theoretically intended to
have both an HTML part and a plain text part, where the first part is
HTML that is idiotically marked as plain text, because their IT folks
are too lazy/stupid to produce a proper multipart/alternative message.
I would encourage you to complain to DHL, but I would also expect that
to be futile, so I won't bother. ;-)

But the next thing I would recommend is look again at the message
parts (press v on the message in the index).  There may be an actual
HTML part that you're not seeing, because your settings prefer the
plain text (as mine do).  In that case, Mutt is displaying the faux
plain text, since you quite reasonably told it to, and doing it
verbatim and not trying to run any conversion on it, since... DHL told
Mutt it shouldn't need to.

Probably you can select the HTML and manually display it.  Either that
or DHL is just really that bad at e-mail. :-(

-- 
Derek D. Martin    http://www.pizzashack.org/   GPG Key ID: 0xDFBEAD02
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