Alexandra, I created the small file on the device, created a completely new sync profile on the Cloud, but I continue to get the same "server not found" error".
Interestingly, if I'm connected via Activesync (which can also successfully access the internet) I get either a "(connection refused)" or 'cannot create file, file already exists' error, depending on how cooperative Activesync is behaving that day. More often then not I'll get the cannot create file error-- although for the life of me I can't reproduce it on demand. Are there some temp files that may need to be flushed to allow a successful sync? I had given up on trying to make this work until the release of 4.0, but something came up this weekend where it would have been extremely helpful to have had my List.... Otherwise throwing everything I've got at it.... Best Regards On Monday, July 23, 2012 8:28:51 AM UTC-7, Alexandra MLO Support wrote: > > Can you please try to create a completely new small file on your device > and create a completely new sync profile on Cloud. Please sync you small > file to newly created Cloud file. > > Does it work with new data? > > > On Fri, Jul 20, 2012 at 6:51 PM, mlo_user_08 <[email protected]<javascript:> > > wrote: > >> Hey Alexandra, >> >> 1) MLO is installed to the main memory of the device. >> It's installed to the main memory. With previous phones space was a >> premium, but the current phone that I've been using for the last >> couple years doesn't have this problem. >> 2) MLO files are also created in the main memory. >> MLO files are all created in the main memory, to speed things up and >> keep things simple. For what it's worth, I do get a 'File Already >> Exists' error when trying to use the 'Save As...' option, even though >> the name of the file is distinct. >> 3) did Cloud sync ever work on this device? if yes -after what updates >> Cloud sync stopped working >> Cloud sync has been working on the same device for the last year and a >> half. I don't recall that I did an update, it just started acting odd >> by requiring that I select the 'Synchronize' button 2x before it >> would actually connect on the second attempt, then more recently it >> stopped syncing altogether. I've tried reinstalling several times, >> clearing out all the MLO registry information after an uninstall with >> saved settings failed to have any effect. >> Generally speaking it feels like something has gotten gummed up in >> some registry or .ini file that's affecting operations... though I >> have no way to confirm or deny. As mentioned previously, connectivity >> is not an issue, nor are login credentials... It's almost like >> something on the back end of MLO PPC Sync services have been corrupt >> and need clearing out to set things right. >> >> Here's hoping this might provide some insight! >> >> 4) any other details that might help to debug the issue. >> See #3. >> >> On Jul 20, 2:23 am, Alexandra Borovytskaya <[email protected]> wrote: >> > That is strange since MLO Cloud sync works fine on my side. >> > can you please let me know if: >> > 1) MLO is installed to the main memory of the device. >> > 2) MLO files are also created in the main memory >> > 3) did Cloud sync ever work on this device? if yes -after what updates >> > Cloud sync stopped working >> > 4) any other details that might help to debug the issue. >> > >> > Thank you! >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > On Thu, Jul 19, 2012 at 6:00 PM, mlo_user_08 <[email protected]> >> wrote: >> > > Affirmative. I get the login page as expected... no hiccups, no >> > > delays. >> > > Confirmed that my password still works, so no issues there... >> > >> > > On Jul 19, 2:17 am, Alexandra Borovytskaya <[email protected]> wrote: >> > > > Hello >> > > > Can you please verify if your Mobile phone has Internet access? >> > >> > > > Can you browse this page via your Mobile device: >> > >> > > >https://sync.mylifeorganized.net/mlo/ >> > > > ? >> > >> > > > On Wed, Jul 18, 2012 at 7:23 PM, mlo_user_08 <[email protected]> >> > > wrote: >> > > > > Update... >> > >> > > > > I've tried several reinstalls, and I've managed to get several >> other >> > > > > error messages when trying to update the file sync selection drop >> > > > > menu, but as it stands it's going nowhere fast. I even considered >> > > > > switching back to Activesync just to see if I could get a working >> file >> > > > > onto the phone, but shortly thereafter remembered how painful >> > > > > Activesync was, and the reason I switched over to using the >> Cloudsync >> > > > > in the first place. >> > >> > > > > At this point I simply don't have the time to try and get MLO >> working >> > > > > on the phone, which is disappointing since I've been using it >> both on >> > > > > the phone and the PC since v1.0. I'm holding out for a 4.0 >> release at >> > > > > some point in the future, with the hopes that it will address >> whatever >> > > > > underlying issue is giving me grief with the PPC build. >> > >> > > > > On Jul 16, 9:00 am, mlo_user_08 <[email protected]> wrote: >> > > > > > Greetings All, >> > >> > > > > > For some reason, at some point, my Windows Mobile phone-- using >> the >> > > > > > same (confirmed) wifi connection it always has, won't sync. >> Instead I >> > > > > > get a "Server not found" error message. I've tried re-loading >> the app >> > > > > > on the phone, while the Desktop syncs all work as expected. >> > >> > > > > > Cheers >> > >> > > > > -- >> > > > > You received this message because you are subscribed to the Google >> > > Groups >> > > > > "MyLifeOrganized" group. >> > > > > To post to this group, send email to >> > > > > [email protected]<javascript:> >> . >> > > > > To unsubscribe from this group, send email to >> > > > > [email protected] <javascript:>. >> > > > > For more options, visit this group at >> > > > >http://groups.google.com/group/mylifeorganized?hl=en. >> > >> > > > -- >> > > > Best Regards, >> > >> > > > Alexandra Borovytskaya >> > >> > > -- >> > > You received this message because you are subscribed to the Google >> Groups >> > > "MyLifeOrganized" group. >> > > To post to this group, send email to >> > > [email protected]<javascript:> >> . >> > > To unsubscribe from this group, send email to >> > > [email protected] <javascript:>. >> > > For more options, visit this group at >> > >http://groups.google.com/group/mylifeorganized?hl=en. >> > >> > -- >> > Best Regards, >> > >> > Alexandra Borovytskaya >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MyLifeOrganized" group. >> To post to this group, send email to [email protected]<javascript:> >> . >> To unsubscribe from this group, send email to >> [email protected] <javascript:>. >> For more options, visit this group at >> http://groups.google.com/group/mylifeorganized?hl=en. >> >> > > > -- > Best Regards, > > Alexandra Borovytskaya > -- You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group. To view this discussion on the web visit https://groups.google.com/d/msg/mylifeorganized/-/AtqH8fMg6SIJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/mylifeorganized?hl=en.
