<https://lh6.googleusercontent.com/-G9D5q7dP1vE/UN30qVuHWmI/AAAAAAAAAZo/xK1jzE_YvDg/s1600/MLO+File+Prpoerties.png>
I've since discovered that the problem is with the specific MLO file I am 
trying to sync. (I tried setting up new MLO files, using the default 
templates, and was able to sync a few of those.) Since the problem seems 
specific to one file, I've attached a screenshot of the file properties. Is 
there anything about the file properties that would preclude a sync? For 
example, is syncing limited to a certain file size or number of tasks?

On Monday, December 17, 2012 5:56:55 AM UTC-8, Alexandra MLO Support wrote:
>
> Hi Greg
>
> Can you please try to create new test simple data file on your iPhone, 
> create new Cloud file and sync new iPhone data file and new Cloud profile – 
> what is the result? Please let me know. Thank you! 
>
>
> On Sun, Dec 16, 2012 at 1:49 AM, Greg May <[email protected] <javascript:>
> > wrote:
>
>> I hope no one minds the double post . . . but I posed this question a few 
>> days ago in the MLO iPhone forum and it hasn't even had any views yet, so 
>> my sense is that I'm likelier to get help posting it here.
>>
>> My iPhone has stopped syncing. When I try to sync, I get the message 
>> "unknown error" (see attached photo). I cannot think of any significant 
>> change between the last successful sync (which was several days earlier) 
>> and when I started getting this message.
>>
>> This happened to me before when I was syncing to my iPad, and I managed 
>> to get syncing going again by (1) deleting MLO and packing up my iPad; (2) 
>> restoring my iPad to default settings, then restoring to the last backup 
>> (i.e., the one where there was no MLO); (3) downloading a fresh copy of 
>> MLO; (4) re-pairing the iPad to my MLO file.
>>
>> Unfortunately, that procedure has not worked for the iPhone, and I've 
>> tried it several times. The iPhone pairs to the MLO file fine, it just 
>> won't sync once it is paired up.
>>
>> Can anyone suggest a solution?
>>
>> Greg
>>
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>
>
>
> -- 
> Best Regards,
>
> Alexandra Borovytskaya
>

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