I also tried cutting and pasting all my tasks from this non-syncing file 
into a new file. That new file would not sync, either. I would pair, but 
not sync.

On Friday, December 28, 2012 11:36:27 AM UTC-8, Greg May wrote:
>
>
> <https://lh6.googleusercontent.com/-G9D5q7dP1vE/UN30qVuHWmI/AAAAAAAAAZo/xK1jzE_YvDg/s1600/MLO+File+Prpoerties.png>
> I've since discovered that the problem is with the specific MLO file I am 
> trying to sync. (I tried setting up new MLO files, using the default 
> templates, and was able to sync a few of those.) Since the problem seems 
> specific to one file, I've attached a screenshot of the file properties. Is 
> there anything about the file properties that would preclude a sync? For 
> example, is syncing limited to a certain file size or number of tasks?
>
> On Monday, December 17, 2012 5:56:55 AM UTC-8, Alexandra MLO Support wrote:
>>
>> Hi Greg
>>
>> Can you please try to create new test simple data file on your iPhone, 
>> create new Cloud file and sync new iPhone data file and new Cloud profile – 
>> what is the result? Please let me know. Thank you! 
>>
>>
>> On Sun, Dec 16, 2012 at 1:49 AM, Greg May <[email protected]> wrote:
>>
>>> I hope no one minds the double post . . . but I posed this question a 
>>> few days ago in the MLO iPhone forum and it hasn't even had any views yet, 
>>> so my sense is that I'm likelier to get help posting it here.
>>>
>>> My iPhone has stopped syncing. When I try to sync, I get the message 
>>> "unknown error" (see attached photo). I cannot think of any significant 
>>> change between the last successful sync (which was several days earlier) 
>>> and when I started getting this message.
>>>
>>> This happened to me before when I was syncing to my iPad, and I managed 
>>> to get syncing going again by (1) deleting MLO and packing up my iPad; (2) 
>>> restoring my iPad to default settings, then restoring to the last backup 
>>> (i.e., the one where there was no MLO); (3) downloading a fresh copy of 
>>> MLO; (4) re-pairing the iPad to my MLO file.
>>>
>>> Unfortunately, that procedure has not worked for the iPhone, and I've 
>>> tried it several times. The iPhone pairs to the MLO file fine, it just 
>>> won't sync once it is paired up.
>>>
>>> Can anyone suggest a solution?
>>>
>>> Greg
>>>
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>>
>>
>>
>> -- 
>> Best Regards,
>>
>> Alexandra Borovytskaya
>>
>

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