Hi, Riann. I'm sorry to hear that you are having a hard time with Support 
and I hope it gets better for you. MLO can be frustrating because it is 
often missing just one tiny thing that would make it perfect for my needs, 
and the development cycles seem quite long without enough communication. 
But the product is far more powerful that anything else I've found and I've 
come to rely on it heavily.

I hope that between Nick and myself, we have answered your second question. 
I'd like to point out that Support's suggestion to ask on the forum was 
probably a very good one. While the developers obviously know more than 
anyone else about how the program is coded and what each function actually 
does, the user community have accomplished many things that the developers 
have never had a chance to try. For example, the trick about adding a 
special filter for tasks that have both "work" and "calls" contexts is not 
one I would have expected the developers to have ever tried. So I think 
Support did the right thing steering that question tot he forum.

I don't use reminders so I cannot comment on your third question. I would 
like to help with your first but I am not really sure that I know what you 
are asking. Let me share this one fact: There are a number of functions 
that cannot be set up on Android but that the Android version will still 
process. For example, the Android can create a task that's due every other 
week but not one due every other day. However, if you create a task on 
Windows that's due every other day Android will process that just fine. You 
can't set the hours that a context is open on Android but once you set it 
on Windows and synch to Android, Android will honor the new schedule. There 
are limits to this (Flags set on Windows are not propagated to Android) but 
this is generally how it works. If this is not what you wanted to know, 
please writeback and clarify the question.
-Dwight

On Thursday, October 29, 2015 at 9:25:50 AM UTC-4, Riaan Eloff wrote:
>
> Joel, who are the competitors for MLO?  And do they compare?  I ask this 
> because I am where John is...VERY DESPERATE, TRIED MANY - my situation is 
> also one of:  there's nothing else even close out there, so I'll have to 
> settle for MLO.  Don't mistake this to mean it is bad.  It does have 
> EXTREMELY handy functions and comes so close to being exactly what the GTD 
> method requires.  But, I am also at:  wayyy too fiddley and messy and 
> invoplved to learn.  SO, please suggest any others, I'd love to try them 
> out before buybing Pro.
>
> To comment on support:  I mailed support with three questions.
>
> The first question was "How would it affect me if I had the PRO version of 
> Android vs the FREE version of Desktop, considering Cloudsync needs to 
> synce between them, and they have different levels of functionality (ie: 
>  dependencies, recurrence, etc etc etc)".  Bear in mind, I had downloaded 
> Android version, purchased pro.  Their respondes:  "There is no free 
> version of desktop, and please read on the website the differences between 
> Standard and Pro". MY GOODNESS!!! WHAT AN IDIOTIC RESPONSE!?!?  I have 
> already read the differences, THAT'S WHY I AM ASKING.  Second, they do not 
> go ahead and answer the question, they just remain with:  there is no free 
> one.  Obviously I must be on a "free trial" version.  This response just 
> seems like some lazy, not-feeling-like-doing-any-work response?!
>
> Second question was: "I have a context:  Work, with open and closed hours, 
> then I have a context:  Calls, with no hours, as I often use this for 
> personal call to-dos also.  When including a work-call in both these 
> contexts, it shows up the whole weekend.  How do I solve this?".  Their 
> response:  Ask the users on the forum. (Nicer words, very "PC", but that's 
> what they said.  Ask the users on the forum.
>
> Third question:  "Am I able to disable ONLY location-based reminders on 
> Android?  I want to have reminders active, but I do NOT want location based 
> active.  There is only an option for "enable/disable reminders", but this 
> is for all reminders".   No response as yet.  Fair enough, it's only been 
> two days, and they were quite quick on the other two.  But...yaaaa....not 
> the greatest experience.
>
>
>

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