Alyona,

I think I'm getting the same issue. I'll try to get the data you asked for, but in the meantime here are some other behaviours that may give you a clue as to the cause:

It's a registered, activated MLO5 Pro running on Windows 7 Pro.

Left-mouse clicks and keyboard actions are ignored. But right-mouse clicks do work.

It seems to "lock up" during periods of inactivity. That is, it's never stopped responding while I've been actively using the program.

I usually have two separate MLO data files open (two simultaneous instances of MLO). This - so far - has only affected one, at it's always been the same file.

I can right-click on the program's instance on the task bar and Close. MLO then closes OK. i.e. there's no application not responding.

On the data file that stops responding, I have two sync jobs registered (one to local file, one to Cloud Sync) but neither is marked as quick sync. I have no internet connection active on machine in question - the adapter is disabled.

This only happens at work. At home, I use the same two data files, same two instances of MLO, but with these differences: the Cloud Sync is flagged for Quick Sync. I do have a constant internet connection. It's running on XP Pro (no laughing at the back).

--
Chris Randle

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