Hello Jon, We are very sorry to hear about the negative experience you had with us. We do strive to provide a positive experience to every MLO user. However, as it turns out, in this case we have failed in providing you with the proper service and first I would like to apologize for that. Second, I wish to rectify the situation, if possible.
Since I have failed to locate your emails in our system (another email address used?), please forward the emails to [email protected] so that I can look deeper into this. Thank you! On Monday, March 11, 2019 at 9:08:50 PM UTC+2, Jon Sticklen wrote: > > I really like a lot of the concepts in MLO. However, synch just does not > work for me. My task is limited to just two ios devices. Not too > complicated I would not that. > > I created a new synch file to be sure that both machines were synching to > the same file. Nothing synched. > > Then I went to SUPPORT to find help. To my surprise, I found all the > support was the user base. My question is a newbie-user install question I > think. But there is not even real support for that as far as I can see. > > AND on top of that, I was not offered ANY place for this post to attached > but to my public Gmail account/ When I never use. I was not offered the > chance to edit/change the email listing I would have used. > > All of this tell me that although the concept of MLO at the 40000 ft level > is pretty interesting, that this company has a ways to go to gain and keep > a user base. So... I am going back to Omni Focus.. > > I may come back in a year of so and see if problems that I have > encountered, in particular, the problem of no apparent dedicated support, > have been solved. > > And no I am not a very happy camper now. I just wasted an entire morning > figuring out how to start with MLO only to find it won't synch, at least I > cannot make it synch, and for me that makes it worthless/ > > ---jon--- > -- You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/mylifeorganized. To view this discussion on the web visit https://groups.google.com/d/msgid/mylifeorganized/fdf6f28e-b43c-4c17-8136-a116fa816427%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
