Thank you. I realize this is unusual and not the typical use case, but I am 
seeing the resorting when the application crashes (because my laptop has 
been crashing often).

If I terminate the application normally, indeed things work fine.

Perhaps you can reproduce if you crash the app or the computer.

When that happens, I don't have the "Discard changes" option.

Thanks again.
On Thursday, July 6, 2023 at 8:55:20 AM UTC-7 Alyona (MLO Support) wrote:

> We haven't been able to reproduce the problem, the manual sorting is 
> preserved as expected when closing and re-opening the application. Make 
> sure you don't accidentally click on the name of a view. In that case it 
> sorts alphabetically, and it can be detected by an asterisk before the view 
> name. Do you see the asterisk when the tasks are sorted alphabetically? If 
> so, you can press 'Discard changes' and it will restore the correct 
> ordering.
>
> If that's not the case, please send us the following to 
> [email protected]:
>
> - your view. To export a view, right click on the name of the view in the 
> list and select "Export View" -> Enter a file name
> - logs after the issue occurred: menu Tools- >Options- 
> >Troubleshooting->Check all logs -> Export Logs- >Send a received archive 
> to MLO support.
>
> Thank you.
>
> On Thursday, July 6, 2023 at 3:57:39 PM UTC+1 [email protected] wrote:
>
>> That is not the reason. I have manual sorting selected (I don't think I 
>> would be able to manually sort, like I described I do, without that being 
>> selected).
>>
>> The problem is that when my computer crashes and I reopen MLO, the manual 
>> sorting I have done is lost and tasks are sorted alphabetically.
>>
>> On Tuesday, July 4, 2023 at 12:33:35 PM UTC-7 Alyona (MLO Support) wrote:
>>
>>> A manual sorting setting is located here: 
>>> [image: manual_sorting.png]
>>>
>>> You can also save the view for quick access later.
>>>
>>> On Wednesday, June 28, 2023 at 4:44:42 PM UTC+1 [email protected] 
>>> wrote:
>>>
>>>> Since MLO 5 I have been *manually *ordering my To-Do list.
>>>>
>>>> In the latest version (6) I noticed that once I close the application 
>>>> and re-open it, my  To-Do list is *alphabetically *sorted. All the 
>>>> hard work in deciding an order is lost!
>>>>
>>>> There used to be a setting for leaving the To-Do list order to be 
>>>> manual, but I can no longer find it. Nevertheless, I am still able to 
>>>> manually order it, so I guess the option still exists somewhere, but I 
>>>> cannot find it.
>>>>
>>>> When I go to Tools -> Preferences -> To-Do ordering options, I see the 
>>>> order is set to be done by "importance and urgency". However, it does not 
>>>> seem that the To-Do list is being sorted in that manner. It's either 
>>>> manual, or alphabetically when I re-start the application.
>>>>
>>>> How can I manually order my To-Do list and ensure that the order is 
>>>> preserved even when the application is closed and re-opened?
>>>>
>>>

-- 
You received this message because you are subscribed to the Google Groups 
"MyLifeOrganized" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To view this discussion on the web visit 
https://groups.google.com/d/msgid/mylifeorganized/f684fc08-31d2-4286-971a-75ffb453710fn%40googlegroups.com.

Reply via email to