On Friday 25 February 2005 09:11, Ian Forde wrote: > On Fri, 2005-02-25 at 10:03 -0700, Ryan wrote: > > So I take my digital cable box to the Cable One office in Boise ID. The > > lady says she doesnt know what firewire or 1394 connecters are and shows > > me their "latest" box which doesnt have one. So I figure it will be > > easier to speak with a tech; so I go home and call and ask if they have > > 1394 enabled boxes. The lady doesnt know and connects me to a tech, he > > says that they do have them (at the office I was at) but that they dont > > support them. I said "If I come down can I get one?" and he says yes. > > SO, I go down there and talk to a completely different lady. Again she > > doesnt know what firewire is. I told her I spoke with <techs name> and > > he said they have them. She dissapears to the back and says it will cost > > me $10 more a month to have a box with firewire because only their DVR > > boxes have them. I pulled out the fcc document and said that they need > > to order me one. She took the FCC doc to the manager and they came back > > and said "No we dont have to provide you with one". > > > > I should be able to get one at no extra cost right? > > I don't know about that... I'm paying $5 more a month for mine...
Ditto, $6.95/mo more here. The FCC doc only applies if you already have an
HDTV-capable cable box without a FireWire port and request one with. They get
to charge you if all you have is a digital cable box. There's no requirement
that a plain digital cable box have a FireWire port on it.
--
Jarod Wilson
[EMAIL PROTECTED]
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