> On 6/18/07, [EMAIL PROTECTED] > <[EMAIL PROTECTED]> wrote: > > > i`m kicking an idea around: combining nagios and eventum > > (eventum.mysql.com). > > The idea is to automagically create troubletickets from nagios alerts.
I have setup Nagios to create troubletickets automatically in Dotproject before. Eventum should be even easier - from memory Eventum allows for tickets to be created via email. Just configure your notifications in Nagios to email to Eventum when a service / host check is CRITICAL and you are in business. For belt and braces, you could use only the acknowledgement notification to create the ticket. This will help control the number of tickets that get created, as the acknowledgement is (generally) generated by a human. Integrating your monitoring system with your ticketing system and your knowledge base / documentation store is the holy grail of sysadmins everywhere. When something blows up, the ticket gets created auto-magically and has the links to the breakfix instructions already in the ticket. I still haven't gotten to this stage yet :( Trying to get things "just right" is a PITA. Peter Edmonds ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ Nagios-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null
