Smart thinking there, works perfectly! Thanks alot!
On Fri, 2011-04-01 at 09:49 -0400, Paul M. Dubuc wrote:
> Patrik Båt wrote:
> > Hello mailinglist!
> >
> > im trying to get a notification like this:
> >
> > in first hardstate, email staff. (notication 1)
> >
> > at the other notification (notification 2) im sending a SMS to the
> > oncall.
> >
> > But the problem is, that on recovery im only getting a SMS due to the
> > sms escalation is in use.
> >
> > Anyone have any good way to get this to work?
> >
> > 1. MAIL Problem
> > 2. SMS Problem
> >
> > On recovery:
> >
> > 1. Mail Recovery
> > 2. SMS Recovery
> >
> > with 2 escalations, i get like this:
> >
> > 1. Mail problem
> > 2. Mail problem, SMS problem
> >
> > recovery:
> >
> > 1. SMS recovery.
> >
> > Config:
> >
> > # SMS
> >
> > define serviceescalation {
> > host_name *
> > service_description *
> > first_notification 2
> > last_notification 3
> > notification_interval 0
> > contacts oncall
> > }
> >
> > define hostescalation {
> > host_name *
> > first_notification 2
> > last_notification 3
> > notification_interval 0
> > contacts oncall
> > }
> >
> > # MAIL
> >
> > define serviceescalation {
> > host_name *
> > service_description *
> > first_notification 1
> > last_notification 1
> > notification_interval 10
> > contacts sysadmin.reports
> > }
> >
> > define hostescalation {
> > host_name *
> > first_notification 1
> > last_notification 1
> > notification_interval 10
> > contacts sysadmin.reports
> > }
> >
> > i have tried with diffrent last_notifications and so on, but with no
> > luck.
> >
> > Regards Patrik BÃ¥t.
> >
>
> Try using a separate escalation for the recovery events. The recovery event
> is the last numbered event so it's hard to catch without a specific
> escalation. Example:
>
> define serviceescalation {
> host_name *
> service_description *
> first_notification 1
> last_notification 0
> notification_interval 0
> contacts sysadmin.reports,oncall
> escalation_options r
> }
>
> define hostescalation {
> host_name *
> first_notification 1
> last_notification 0
> notification_interval 0
> contacts sysadmin.reports,oncall
> escalation_options r
> }
>
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