In a message dated 11/02/2008 5:42:24 PM Eastern Standard Time, [EMAIL PROTECTED] writes:
> I DON'T want to call/write/text/email/or > drive to her house and knock on her door just to turn > around, yank down my pants and bend over :-) > LOL I know you want to, but no that is not the way to go. I had a client leave me a very nasty voicemail and call me unprofessional because I didn't carry around my book to accomadate her. Well, I called her back and very professionally and tactfully told her she had offended me and that I didn't feel comfortable doing any services on her. She was upset, but hey, don't call my ethics into the situation. As long as you stay cool and professional you will know you handled it correctly. You are smart not to react when you are angry. That shows you are a professional. As for what she will tell anyone, who can defend themselves against that? The clients who are with you know you and who you are so if you end up losing one of them that she referred to you, you will pick up another one to replace her. Just my other two cents worth. ************** Plan your next getaway with AOL Travel. Check out Today's Hot 5 Travel Deals! (http://pr.atwola.com/promoclk/100000075x1212416248x1200771803/aol?redir=http://travel.aol.com/discount-travel?ncid=emlcntustrav00000001) --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/NailTech?hl=en -~----------~----~----~----~------~----~------~--~---
