How about being honest with her? It seems as though you have cooled down, and can offer honesty without harshness. Be honest, it is the best policy and if she doesn't accept that...then she can find another nail tech....one that will not put up with her antic's and lack of respect for ones time. You could always be unavailable? Good luck :). Mary Jo Zwirowski Tipz n Toez, Ltd. ~ www.tipzntoezltd.com Naperville, IL
MMMMMMMM.... Well. I really am mad at her. But that's my point-- at least, that was suppose to be my point-- I'm ready to cut her loose. It's a matter of how I do it. I realize I'm mad at her, and I DON'T want to confront her with my anger. I DON'T want to call/write/text/email/or drive to her house and knock on her door just to turn around, yank down my pants and bend over :-) I have a couple of options about this: I can let it go. As in do nothing. Don't bother to contact her at all. Wait and see if she actually calls to reschedule an appointment and deal with it if it comes up, or wait to see if she shows up in 2 weeks for what would be her next regular appointment and deal with it then; meanwhile hoping that she's as over me as I am her. I can contact her politely and professionally. Acknowledge her last voicemail, and let her know that it's mutual. "I just wanted to let you know that I did receive your voicemails and wanted to say that in light of the tone and wording of your last message it seems clear to me that I am no longer meeting your expectations of your nailcare provider..." Which pretty much provides closure for both of us and makes it clear that I don't wish to retain her as a client any longer. She has been with me for 7 years now. She has been responsible for referring more than 2 clients. However, this last referral has never materialised. I don't know who it is, I only know that this person is apparently not willing to contact me directly herself-- which makes me wonder if it's someone who would even turn into a "good" client? Her other co-worker may or may not stay with me. I don't know. It doesn't matter HOW the relationship ends or who ends it, either way I risk losing any clients who she continues to have a relationship with. So that's kinda the jist of my ponderings: Is it better to acknowledge her, take control of the situation and let her know that she needs a new nail tech? Or shush up and hope she goes away on her own? Or swallow hard and smile while I rebook her and pretend nothing ever happened? Personally, if I were offering advice to a colleague-- I think option A is the appropriate one. I think it's chicken$*!&@ to hide and wait for her to go away. I also think it's hypocritical for me to do it-- since I'm the one who's always telling everyone else to speak up and not back down from confrontation. I just couldn't call her back right away because I knew I couldn't avoid "telling her off"-- I want to be professional about it, not yell at her. I'm telling you-- I should have saved the voice mail. Her tone was so freaking demeaning. If I'm going to let people talk to me that way I'll just get a "real" job and get paid vacations and health insurance. ~Maggie **************Plan your next getaway with AOL Travel. Check out Today's Hot 5 Travel Deals! (http://pr.atwola.com/promoclk/100000075x1212416248x1200771803/aol?redir=http://travel.aol.com/discount-travel?ncid=emlcntustrav00000001) --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/NailTech?hl=en -~----------~----~----~----~------~----~------~--~---
