Michelle,

I haven't started that yet either. I only have the issue when a new client 
comes in. 

And Mel, at the shop I use to work at, there was 2 girls that excepted credit 
and had there own machines and used the same salon land line to do so. They 
recieved a paper statement every month. I think it cost them $10 each and had 
to keep it for 2 or 3 yrs. Two totally separate accounts and had their own 
machine at their stations and used the same salon phone.
 
Angie Wingerter




________________________________
From: Michelle Cordes <[email protected]>
To: [email protected]
Sent: Friday, March 13, 2009 4:52:24 PM
Subject: NailTech:: Re: Merchant Accounts Etc


THIS is exactly why, for 13 years, I have refused to accept credit cards. I'm 
sure I have lost some business over the years, but I have also saved myself a 
huge hassle... I keep looking for the deal I can't refuse, and it hasn't come 
along yet. This is my third "recession" and I have done just fine... :)


Michelle Cordes, LNT
The Nail Spa
"The spa for your hands and feet since 1997"
Bremerton and Tacoma, Washington
www.myspace.com/thenailspa 
 

--- On Fri, 3/13/09, Maggie in Visalia <[email protected]> wrote:

From: Maggie in Visalia <[email protected]>
Subject: NailTech:: Re: Merchant Accounts Etc
To: [email protected]
Date: Friday, March 13, 2009, 1:51 PM


Since I only recently (just before Christmas) openned my own merchant account 
(sub-account on salon's primary account) for the first time-- here's some of 
what I have learned!

First-- DO NOT listen to a word out of the sales guy's mouth! READ THE CONTRACT 
for yourself before you sign anything! This means taking time out, away from 
any clients you may have on your schedule, to pay close attention to the set up 
process.

When our salon changed merchant service companies last fall, the rep was in one 
day. Since Mom and I work together we figured there was no reason for us to 
both have our own accounts and pay double the fees-- we'd just set up one 
account and whoever got the money could pay out the other one... hey's, she's 
my MOM, I can trust her, right?

So, since Mom wasn't busy and I was at the time, we opted to have Mom set up 
the account so all monies would automatically be deposited into Mom's account. 
Meanwhile, I'm asking the guy all kinds of quetions: Is there a contract? What 
is the term? Is there any cancellation fee? How much is the monthly fee? Is 
there a seperate statement fee? Is there a transaction fee.... blah blah blah.

WE WERE TOLD that there was NO minimun contract term with NO cancelletion 
fee... so imagine our surprise when just a few months later Mom had to cancel 
the account due to her health issues-- disability issues and so forth and they 
charged her $300 for early termination!

WOW! Did we have to go a few rounds to get THAT cleared up!

Nevertheless, I still opened my own account (I just now know that I have to 
keep it open for 3 years!) And have been pretty much ok with the way things 
have been going... until last month I checked my statement fee ($9.95 a month 
plus 1.69% discount fee) to discover they had debited my checking account 
$92!!!!!! WTF?!

On the phone in a flash-- and the guy tells me that since I'm set up as a 
sub-account, my account has all the same terms and conditions as the other 
accounts in the salon.

Excuse me... let me just take a moment to say DUH!, but how does that explain 
this debit on my account?

Then he informs me that there is a $79 a year membership fee.

Oh, I don't think so. He says, "It's in the contract that you signed."

I'm thinking to myself, "No, no, I don't think it is." But MY copy of the 
contract is about illegible from the crappy fax job they did so good luck 
finding anything in there that I can read!

So I made him mail me another copy of my contract...

Guess what? The part about the annual fee? CLEARLY CROSSED OUT on my contract-- 
I'd like my $79 back, please! (which they agreed to without arguement, in all 
fairness, they have been good to deal with.)

Point being... the guy who set up our accounts no longer represents the 
company. And I'm glad to hear it, because there's a lot of contradiction 
between what he told us vs what is in that fine print.

Oh yeah-- and, I also found out that business credit cards and debit cards for 
business accounts? Visa/Mastercard-- the actual company, not the processing 
companies-- have higher "discount rates" for business accounts than personal 
ones. That means, in my case I have one client who uses her business debit card 
on occassion-- which shows up on my statement as the 1.69% fee PLUS another 2 
point something % to make up the different of what it costs my processing 
company to process the business card.

OUCH! I had no idea I was screwing merchants out of an additional few 
percentage points everytime I use my business bank card!

Maggie Franklin: Attitudes Salon; Visalia, CA
Now Blogging for Nails Magazine online! 
http://blogs.nailsmag.com/maggie/
http://www.nailsbymaggie.biz
"Visionary rebel dreamer; obviously way ahead of my time."

--- On Thu, 3/12/09, Melody C Montgomery <[email protected]> wrote:


From: Melody C Montgomery <[email protected]>
Subject: NailTech:: Merchant Accounts Etc
To: "Nail Tech Group" <[email protected]>
Date: Thursday, March 12, 2009, 7:25 PM


 
Ok Gang, 
  
I know we have had a million discussions about merchant accounts and who to do 
to what and what for… but my question is: 
  
The outfit I am about the sign up with (I think….) says here are the charges: 
  
The owner of the salon owns the machine and I will be paying him like $7/mon 
for providing the service… 
The data company charges: 
  $10 /mon (base fee that is charged whether I run any cards or not) 
  1.9% of transaction plus base fee of 0.15 cents per transaction 
     (2.25% if I key the card in instead of swiping…? WTF?) 
  And a startup fee of $50 
  
However, there are no contracts I have to sign.  I can pick up and go whenever 
I choose. 
  
So, tell me……. How does this company sound?  The salon I work at has been using 
them for a couple of years.. (and he mentioned that he would really like to 
find someone cheaper….) but would I be stupid to use them? 
  
I currently have my checking/savings accts at State Employees Credit Union… and 
they do not do business accounts so I do not have one and most credit card 
companies require a business account.  This particular company can run it into 
my existing checking.   
  
So….. comments and opinions please! 
  
Thanx! 
Melody C. Montgomery 
Manicuring Professional/Nail Artist 
Everything Nailz Ink 
Salon 535, Ayden , NC 
www.everythingNAILZink.com 
252-217-8221 
 



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