PS-- that $300 was in ONE day!! You just want to wring some necks. 
Lynnette
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-----Original Message-----
From: [email protected]

Date: Fri, 10 Jul 2009 13:32:55 
To: <[email protected]>
Subject: NailTech:: Re: Venting on No Shows


Rox honey, I feel your pain. Three weeks ago today I had $300 in NO SHOWS!!!!! 
$300!!!!!! WTH is up with people. 
My policy is to call me. If not, you owe me for the full appointment. Well I 
have to decide if it is worth it to pursue because the one client is $160.00 
for less than an hours work. Do I screw myself by making her pay and lose that 
money every four weeks or just let it go? She will, from now on, get a reminder 
call AND text. This pisses them off, but I will make sure she knows. 
The others were also big ticket waxings and massage. 
It is selfish and inconsiderate of them. 
Right now I am contending with a bounced check client who refuses to return my 
calls and texts. I just got back from her bank for the third time this week to 
see if I can get it out of her account and it STILL is insufficient funds. How 
the hell people can live this way is beyond me. 
Sooooo, I am calling her again today and telling her that she will have to give 
me $170.00 by tonight or her appointment tomorrow morning goes to one on my 
wait list. 
SIGH-SIGH-SIGH. I can feel hyperventilation coming on!!! LOL
Buenos dias,
Lynnette
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: Rox Bink <[email protected]>

Date: Fri, 10 Jul 2009 06:11:26 
To: <[email protected]>
Subject: NailTech:: Venting on No Shows




I had two no shows this week. Tuesday night lady said, "oh gee I was thinking 
about you all weekend and how I should probably call you." 

Huh.... really?

Tuesday night I had a lady sitting w/ a stylist asking for a full set & a 
pedicure before she left on vacation in the morning!! But oh no.... I can't 
I've got a 5 o'clock regular coming in.

Then Thursday nights girl has missed two weeks in a row. 1.She knows better 
her. I worked with her sister who is a stylist. 2. I saw her last week and she 
said she'd see me on Thurs. night. She blew me off. Then I sent a reminder for 
this week and she blew me off again.I guess I should have sent a calendar, a 
map and a clock seeing she can't seem to find her way to her appt.  Sad thing 
is she's a good money client. argh!

My Thursday appt. spot is a prime spot. It won't be hard to replace her. But 
I'm still po'ed. 

argh.....
Roxanne





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