Another  client, hubby lost job. And as I am looking thru my book, 
realized something that has soooooooo changed.

I always counted on my every 2-week standing appointments, 
"guaranteed" income.  Over the last 2-3 years I have seen that slowly 
changing.  Gone or going are the long standing 2 - week clients that 
we counted on.  I still have clients from when I owned the salon back 
in the 90's!!!

What ever the reason, they left, doesn't matter.  We then would get 
new clients in for either for the long stretch, or maybe a year, 6 
months, 3 months.  But not those that committed in the good ole days!!!

But what I have realized by not getting those long standing 2 week 
fill new clients in, I have more openings, and I have more 
clients.  Over the last couple of years, my book has slowly turned 
into opening slots filled at the "last minute"(week in advance or 
hours in advance) by those 1 time a month gals, either pedicures, 
bling toes or the soft gel manicure I started.

Thank God, I spent extra money on the spa revolutions paraffin 3 
years ago, I am the only one in town offering them.  Thank God, I 
spent extra dollars going to HRTE in Cinncinnati and was taught bling 
toes, I am the only one in town offering them.  Thank God, I spent 
extra dollars and went to the Orlando Show last year and was taught 
gels and soakable gels for natural nails, I am the only one in town 
offering them.

And without even realizing it I changed with the need and want of 
customers, somehow a couple of years ago I started adjusting to what 
my gut feeling was, I needed something different that the consumer 
wanted and needed and couldn't get any place else.

Don't get me wrong, I love my 2-week standing appointments, and wish 
it was like that in the good ole days, but not going to happen, just 
like gas, at $1.00 a gallon.  Gotta deal with it.  Have any of you 
seen your books change over the last couple of years?  The same, but 
different?  diana from indiana


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