I am glad to hear that she had a friend like you to shoo her out to be with her family.
Dawn, I went through a similar thing when my Grandmother died. I had an inconsiderate client that didn't want to give up her nail appointment. I had to cancel her anyway and I ended up missing my Nana before she passed. That client is still upset with me over cancelling at the last minute. Unfortunately I am still upset with her over arguing with me for cancelling. I wish I had someone like you to shoo me out of the salon to be with family. She is glad to have a friend like you. Dayna Vicki Peters Educator Ontario, CANADA From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Thursday, September 24, 2009 8:00 AM To: [email protected] Subject: NailTech:: Re: bad night last night/emergencies Oh Diana, remindes me of the time my Grandma died. On a Friday night I had to pick my mom up at the airport that was an hour and a half away get back and sleep a couple hours and drive another 4hours to Pittsburg before 9am. One of the ones that needed reschueled for Sat. asked the gal can't she just stay and do me before she leaves? Which me being in a state just did it. Then I thought about it and got ticked. I do not see her anymore. She was a book as ya go every 2-3 wk. When it came time for her to call for booking we just could not make it fit anywhere. No loss. I don't figure how some people can be so self focused that they can cause so much more stress to someone. give your gal my sympathy.for the loss of her father. Dawn [email protected] -----Original Message----- From: Diana Bonn <[email protected]> To: [email protected] Sent: Thu, Sep 24, 2009 7:34 am Subject: NailTech:: bad night last night/emergencies Jeez, bad bad night last night. Heather, a top sylist in town, was there (a friend that I have worked with on and off for about 5 years), a brand new stylist, her first day, and me were the only ones at the salon last night. Just a slow night because no one was working, The two of us were slammed with clients, new girl hangin around. Heather has a couple waiting for her, one sitting in her chair, and an elderly lady sitting in another chair processing.Thank God, the client I had was also a client of Heathers. I hear, but cannot see Heather, talking to someone on the phone, phrases, like "Oh My Gawd, what happened?" :Do you want me to come?" "What is wrong? ""Where are you?" I knew something was wrong, my client knew something was wrong, jumped up, walked over as she is on the phone, finishing up her client, and see her shaking. I stand there and wait. Went back and sat down, and heard her saying more things, then dead silence. I jump up again, and walk over there,and she has tears going down her face, she is explaining it is her dad. So I say, "Get out of here, NOW!" She has 4 clients, no one experienced to take them over, she says "I can't, I'll finish up." I said, "Get the hell out of here. we will finish up, let me call your other clients" She just finished the gal in her chair, getting me numbers to call the rest of her clients, Thank Gawd, the couple says, "hey, go we can come back". and she says "no, I can do you guys". The couple look at me, I shake my head no, and they insist that they are leaving!!! I am on the phone with her clients, cancelling, and get up to get her out of there, and she is frigin rinsing the hair of the elderly lady, tears running down her face. I say HEATHER, get OUT OF HERE!! She just looks at me, kind of in shock, not comprehending anything and i frigin leaned over and said to this lady (who I have never met in my live) "Heather has to leave, Leslie will finish you". This lady, who I wanted to knock out, just looked at me and said, well guess that is okay for now, but no cut, just dry. Okay lady (use that term loosely), don't you get it? What don't you understand??? Wanted to back slap her. The new girl did a wonderful job finishing up the old bat, Heather got out of there, and got to the hospital just in time to talk to her Dad, and within an hour of the phone call he had died. The rest of the evening was making phone calls, answering phone calls, at one time I had the salon phone on one ear, and my cell phone on the other. Ran an hour behind. Jeez, what a night. But the frustrations of client that don't care, just drives me up a wall. Had a tech one time have emergency surgery, and clients were upset about their nails. Get a life!!!!!!! diana from indiana No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.409 / Virus Database: 270.13.112/2391 - Release Date: 09/23/09 18:00:00 --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/nailtech?hl=en -~----------~----~----~----~------~----~------~--~---
