Sometimes I just cannot believe the things clients do: Monday I had my puppy outside. Client who lives behind me came over to see Maggie Mae. Since she has no showed me more than once, I told her she was in on Wednesday. She asked what time.( How the hell do I know?? LOL. I only saw her in and since I did not carry my book outside with me while I played with the pup...) She has a reminder card. EVERY appointment she gets a card. Said I would call. Then she said, "well I have to go out to get new shoes." OMG--i politely told her to not cancel to go get shoes or she was not getting in. WTH???? I called her last night with a reminder of the time.............. The drama continues. Buenos dias, Lynnette Sent via BlackBerry from T-Mobile
-----Original Message----- From: Shannon Arnold <[email protected]> Date: Tue, 3 Nov 2009 13:25:12 To: <[email protected]> Subject: NailTech:: Re: client woes/stories, WHAT DON'T YOU UNDERSTAND? well her mother just called and cancelled her, the daughter wants to leave them off for a while, during basketball and volleyball anyway. Whew I'm getting sick and didn't want to deal with her anyway. --- On Tue, 11/3/09, [email protected] <[email protected]> wrote: From: [email protected] <[email protected]> Subject: NailTech:: Re: client woes/stories, WHAT DON'T YOU UNDERSTAND? To: [email protected] Date: Tuesday, November 3, 2009, 3:48 PM LMAO Shannon. Good for you!!! Buenos dias, Lynnette Sent via BlackBerry from T-Mobile From: Shannon Arnold <[email protected]> Date: Tue, 3 Nov 2009 07:40:34 -0800 (PST) To: <[email protected]> Subject: NailTech:: Re: client woes/stories, WHAT DON'T YOU UNDERSTAND? I just had a call yesterday afternoon, the mother of the teen who texts while I am applying her full set with forms on and bites her nails off sometime during the two weeks in between fills,to give me a heads up that she only has 4 nails left on, surprise surprise surprise. I bet by the time she comes in today that they are all gone. She is going to get one thick set of nails on today, lets see if she can bit these off. Oh well, I charge full price for full new set almost everytime, don't give her any breaks anymore (no pun intended). On Tue, 11/3/09, [email protected] <[email protected]> wrote: From: [email protected] <[email protected]> Subject: NailTech:: Re: client woes/stories, WHAT DON'T YOU UNDERSTAND? To: [email protected] Date: Tuesday, November 3, 2009, 2:54 PM Here is one that JUST happened. Can we say STUPID? Client called me to cancel her ten this morning. Went on and on about how she had to study. Blah, blah, blah. I just went into my e mail and sure enough she is sending me those god awful forwards. Study???? OKAY. BTW- knew she was going to cancel. Just a feeling. You know?? Sigh Buenos dias, Lynnette Sent via BlackBerry from T-Mobile -----Original Message----- From: Diana Bonn <[email protected]> Date: Tue, 03 Nov 2009 08:14:49 To: <[email protected]> Subject: NailTech:: client woes/stories, WHAT DON'T YOU UNDERSTAND? Okay, how about the clients that sit there and tell you about their personal stuff, and you are listening, months and months and months, trying to be supportive and you know that they are WRONG, but you can't say it??? You try to be gentle, you are trying to help them, but you sooooooooooo know what is going to happen, and you want to prevent it because YOU know it will tear your client apart WHEN it does happen!!! She needs the job, supports the family and her daughter's family. She complains about her boss, how he is bad, doesn't work, blah blah.Okay she is the secretary, he is the owner, she complains about typing personal stuff for him, blah blah.Minor stuff. (if it is more I wouldn't feel this way, but this is minor stuff) PERSONALITY CONFLICT HERE. I have told her be grateful you have a job. Type his personal stuff, he is the boss, he can play golf if he wants, he can come in at noon if he wants, he is the boss. She goes to the HR department and complains!!!!!WHAT?? Of course now, her job is on the line, because of course, the HR department contacts the boss. Gawd. Or the client that is an IDIOT????? Who believes that when you are typing a document, you do not "save" it while you are typing. You only save it when you are finished!! He was griping he keeps losing is stuff while he is typing, or has to jump up and come back to it. I said hit the save button. He says, NO, if the computer was working correctly you never have to hit the save button. WHAT??? Just hit the damn save button, and your problems will probably go away!! NO WAY, he insists that it is a waste of time (ah 2 seconds, yeah right) and REFUSES to use the save button!!! You just want to stand up, Grab their shoulders and scream, WHAT DON'T YOU UNDERSTAND???? LOLOLO diana from indiana --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/nailtech?hl=en -~----------~----~----~----~------~----~------~--~---
