Marsha
cripes thats a pain, happened to me once, and I still have no idea
how they got my stuff..
I just this week addressed this issue on the forums I'll grab that
link for ya'll to read, but basically you ALL need to follow the
steps I have outlined in the long post there.
These things happen every dam day to the most innocent people.. I
even read somewhere recently some head of something, like CitiBank or
something, happened to him also! In the event Marsha had, the card
was charged a small amount, possibly a recurring charge you may not
have even noticed.. this is almost always from some trojen/virus
thing capturing your information. Whether it was an ATM, in a brick &
mortar store, or online. I can speak for only the sites I manage on
my server.. I am OCD about security and I actually check in and snoop
into my clients stuff to make sure they are following protocols to
keep your info safe. In these cases, since I set up the sites I know
whats encrypted whats not, what should be there some 5-10 days after
your order was placed and what I should NOT see there at that point.
Most of these come from a trojen being installed on your computer
called a key logger. It does just that captured every key stroke and
sends it to your enemy. When they get good info - your card info in
this case, they sell it to their evil friends then those nasty icky
slimy people start going on shopping sprees with your card. Key
loggers can be very hard to find and harder to remove. If you clicked
that video that was being passed around FB just last week, you may
have gotten it. If you click a link from one of the hacked
hotmail/aol/yahoo accounts you may have gotten it. If you are a
googling freak, you need to be cautious as to what sites you decide
to checkout from that search.
Basically you can not be cautious enough both online and in Walmart.
OK please take a sec and go read my post on the forums..
http://beautytech.com/forums/viewtopic.php?p=286720#286720
AND NEVER EVER contact these people yourself.. it will get you no
where and quite possibly give them missing information so they can go
to Hawaii on you! Call your bank or credit card company and let them handle it
Marsha, if you have more questions please let me know.
Debbie
At 07:30 PM 9/16/2010, you wrote:
I just got a call from my bank. A flag had popped up regarding my
debit card. Long story short...I checked my on line account and 4
Pre Auth charges came in for $1, $1.09, $29.95 and $50. None of them
were authorized/initiated by me! The caller said often a charge for
$1 will be attempted to see if the account is accessible. All of the
debits were made yesterday, on Sept. 15. I cancelled my debit card
and will pick up a new one tomorrow. Just thought I'd let ya'll know!!
Marsha Rubino
Gimme Nails @ Skin Envy Day Spa
38 First Ave E. Ste. E
Kalispell, MT 59901
406-755-3771
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Regards,
Debbie ^v^ ^o^ //\o/\\ ^o^ ^v^ Webmaster - System Admin - IDSR
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