"Good afternoon (client name), I just wanted to give you a call because I
have gotten to thinking. I don't feel that I am able to provide the level of
service that you require any longer. I like to believe that I know my limits
and I am unable to continue at the level you require. You are quite
particular and I respect that, so I am going to let you find a new salon in
which to have your nails done. Have a beautiful day, and it was nice to have
met you! "
On Nov 13, 2010 5:38 PM, "Lynnette Madden" <[email protected]> wrote:
> Hey everyone.... I am in a mood and not sure what I should do.
> I will be brief :
> Newer sog client. About four times. EVERY SINGLE FREAKING TIME she got
them
> done I got a phone call a day or so later.
> * first time.. Lynnette, my ni chip got a chip. Called back later that
> day,hubby tells me it happened as she took out her dentures. She never
> fessed up to it.
> *as I was curing her at another appointment, she put her one finger on
> another while curing the top coat. I buffed that area, small mind you, to
a
> high shine because I did not have time to redo it.
> She called the next day to say it was not shiny in the one spot. I told
her
> what she did, but come back for me to redo. She did the SAME DAMN THING,
but
> this time her finger stuck....cured...to each other.
> Third time she calls to say she has bubbles on one thumb. When she came, I
> swear you needed a MICROSCOPE to see two little things.
> Comes in this week and says she cannot afford to keep this up. Brings in
> some $#!t from QVC and wants my opinion on it. (some pink "gel"polish)
> I did two coats of gelish base and we polished.
> Yesterday she called to say the polish came off on a corner of one nail.
> I have not called her back.
>
> Buenos dias!
> Lynnette Diaz-Madden
>
> www.facebook.com/nailtech
> www.salon29.net
>
> Salon 29-where pampering and
> personal attention is on its way!
>
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