Agreed, and I almost posted that yesterday. The best idea I've had is to get
an envelope, put the money in it, then pay yourself when it's redeemed.
On Nov 14, 2010 7:08 PM, "Pati" <[email protected]> wrote:
> In NY you have to honor a GC...no expiration dates allowed. Well... you
can PUT them on the Gc ( to encourage speedy use) but you have to honor them
past the expiration date...OR you can refuse to honor it but have to send
the money that the client spent to "unclaimed funds" in the governmental
offices somewhere.... like really... who does that? But I think that makes
sense..IF someone spends the money it shouldn't expire.
>
>
> Pati
>
> 'Good friends are like stars...
> You don't always see them, But you know they are always there.
>
>
>
> -----Original Message-----
> From: Anna Z-James <[email protected]>
> To: nailtech <[email protected]>
> Sent: Sun, Nov 14, 2010 7:39 am
> Subject: Re: NailTech:: Help!
>
>
> I am at an AWW with clients period they expect that you are their savior
their super woman and want S##t for FREE all the time or expect that you
shouldn't have a life or make time for yourself or your family, as if being
a manicurist was my hobby or something....
>
> I recently ran a special that if you pre-purchased a pedicure your
received the a 2nd 1/2 off I had a client purchase the 2 certificates that
had expiration dates on them...(Mind you she is not my only client and I
don't have a memory of steal)...She came in got a pedicure and paid cash, 2
weeks later she said "oh I forgot to use my certificate" I stated to her
bring it in and use it before it expires the next time because I didn't
remember that you purchased them...She called to tell me that it had already
expired....Well if you'd like I can honor it at half off...Now both of the
certificates are expired cause she brought them both in for me to look
at....I'm sorry the most I can do is 1 pedicure at half off, the special was
designed so that you would come in and maintenance your feet regularly, 1
for each month I can not honor the special as they are already 2 months
expired, not to mention that if you had a gift card from Target or any other
major store and it was expired they wouldn't honor it either.
>
> Lynette - You did the best job you could have done to satisfy this client
and yet she still did not respect your profession enough to allow you to do
your job correctly nor did she respect the fact that you were using a
professional product on her...Tell that poorlittle woman that you can't
warranty the product that she purchasedfrom QVC cause it is not a
professional product that you carry nor doservices with...had it been a
product that you carried or used for yourservices that you would have
warrantee it...Sorry...I'm also really baffled by the fact that she said she
couldn't afford the services from you however she purchased a $30 item from
QVC then turned around and asked you to used it on her rather then she do it
her self....WOW!
>
>
> This is mybusiness not my hobby...I do not receive a paycheck from a
majorcorporation and I am the boss....I can not continue to keep giving upmy
time and services to others that have not made my time for services as a
priority or the respect of my business any more! I work veryhard, pay lots
of money for products and rent, marketing, website, cellphone and other
items to satisfy my clients needs. My job as a selfemployed manicurist is to
service and satisfy not only the clients butmy pockets as well.
>
>
> Anna
> Creations by Anna Z-James
> www.annazjames.com
>
>
>
>
>
>
> -----Original Message-----
> From: Rhonda Kibuk <[email protected]>
> To: [email protected]
> Sent: Sun, Nov 14, 2010 6:38 am
> Subject: Re: NailTech:: Help!
>
>
> Michelle,
>
> I am with Karen. NO REFUNDS. People are famous for this one.
>
> R
>
>
> On Sun, Nov 14, 2010 at 1:04 AM, <[email protected]> wrote:
>
> The gel polish from QVC really works according to a client of mine. She
recently stopped doing acrylics. But that small bottle of treatment cost
$30!!!!!!!!!!!
> Sent on the Sprint® Now Network from my BlackBerry®
>
>
> From: Michelle Phoenix <[email protected]>
> Sender: [email protected]
>
> Date: Sat, 13 Nov 2010 19:16:10 -0500
>
> To: [email protected]<[email protected]>
> ReplyTo: [email protected]
> Subject: Re: NailTech:: Help!
>
>
>
>
>
> Becky this is really good!
>
> Michelle Phoenix - Elite Nail Technician
> Wet Paint Nail Spa
> www.wetpaintnailspa.com
>
>
> On Nov 13, 2010, at 7:11 PM, Becky <[email protected]> wrote:
>
>
>
>
> "Good afternoon (client name), I just wanted to give you a call because I
have gotten to thinking. I don't feel that I am able to provide the level of
service that you require any longer. I like to believe that I know my limits
and I am unable to continue at the level you require. You are quite
particular and I respect that, so I am going to let you find a new salon in
which to have your nails done. Have a beautiful day, and it was nice to have
met you! "
> On Nov 13, 2010 5:38 PM, "Lynnette Madden" <[email protected]> wrote:
>> Hey everyone.... I am in a mood and not sure what I should do.
>> I will be brief :
>> Newer sog client. About four times. EVERY SINGLE FREAKING TIME she got
them
>> done I got a phone call a day or so later.
>> * first time.. Lynnette, my ni chip got a chip. Called back later that
>> day,hubby tells me it happened as she took out her dentures. She never
>> fessed up to it.
>> *as I was curing her at another appointment, she put her one finger on
>> another while curing the top coat. I buffed that area, small mind you, to
a
>> high shine because I did not have time to redo it.
>> She called the next day to say it was not shiny in the one spot. I told
her
>> what she did, but come back for me to redo. She did the SAME DAMN THING,
but
>> this time her finger stuck....cured...to each other.
>> Third time she calls to say she has bubbles on one thumb. When she came,
I
>> swear you needed a MICROSCOPE to see two little things.
>> Comes in this week and says she cannot afford to keep this up. Brings in
>> some $#!t from QVC and wants my opinion on it. (some pink "gel"polish)
>> I did two coats of gelish base and we polished.
>> Yesterday she called to say the polish came off on a corner of one nail.
>> I have not called her back.
>>
>> Buenos dias!
>> Lynnette Diaz-Madden
>>
>> www.facebook.com/nailtech
>> www.salon29.net
>>
>> Salon 29-where pampering and
>> personal attention is on its way!
>>
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>
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