You could explain to her that when she waits this long she is taking a risk of infection or damage from breaking her nails because they are now (top heavy) and breaking them very low. It also takes you longer then doing a fullset and it uses much more product then your reg client that comes in every two weeks for a fill. You could charge her extra to remove her old nails and then do a fullset everytime and charge her the fullset price. You need to raise your fullsets. I know this would be a big jump but you should at least charge $40 in comparison to your fill price. If you want to discount a first timer to $30 to get them in the door then give the client that referred her a $5 discount. That way you are not leaving your faithful ladies out, but on your price list have your fullset price set at $40 for those 6 to 7 weekers. Sorry for rambling. I have had these types before and it drives me crazy! Angie Wingerter
________________________________ From: Kelley Marie <[email protected]> To: NailTech <[email protected]> Sent: Tue, December 7, 2010 7:24:49 AM Subject: Re: NailTech:: every 6-7 week client She is reg as in she only sees me, but how regular that as you can see is sometimes a very long time between. the thing that gets me is she lives off the lake and drives a beautiful car and has jet skis and boats ( yes I mean more than one) So I know money is not an issue as with a few of my other clients. Who I understand if they stretch it out. I am grateful to them clients because they could just stop doing nails or go to a NSS and I would be out completely. On Dec 7, 8:18 am, Diana Bonn <[email protected]> wrote: > Kelley, you brought back a discussion we had years ago at my salon!! > A new client comes in for a fill, from another shop. > Do you charge her the regular fill price and don't charge her for the > repairs because you are trying to get a new client in? > Then you have your regular client (use the term loosely, regular) and > she has the same amount of repairs? > All boils down what the meaning of your service is..."fill-in".What > is the defenition? > Take it from there. diana from indiana > > At 07:56 AM 12/7/2010, you wrote: > > >Ok gals > > >I'm tired of clients who come every 6/7 weeks with at least 3 breaks > >and expect to pay my reg fill price. > >how do you handle this? > > >I am not expensive to begin with my 2 week fill is 22 and a 3 week > >fill is 25. I have always done free repairs when you come every two > >weeks ( and rarely have to do any). > > >If I go by my price list her fill will be 25 and each repair 2 bucks > >so if she has 3 repairs that is 31 and my full Sets are 30. > > >need advice if you have any > > >I am posting a new price list this week for next year. and will be > >adhering to it strickly. > > >Kelley Marie > > >-- > >You received this message because you are subscribed to the Google > >Groups "NailTech" group. > >To post to this group, send email to [email protected]. > >To unsubscribe from this group, send email to > >[email protected]. > >For more options, visit this group at > >http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
