I don't say a word...I just quietly put down whatever I'm doing....and sit and smile. When they say, "Oh...it's OK...go ahead," I just smile and shake my head...as if I don't want to disturb their conversation. When they get off and say, "Oh you could have gone ahead," I say, "Oh...no...that's OK! I have a system and that was obviously important!" (still...trying to make nice...) They usually get it by then. I have only had one person who continued to instruct me that I was to continue...that it wouldn't be disturbing her....and I had to finally say, "Well...I work in sets of 10....and it's really hard to continue if I can't have access to both hands when I need them!" (with a smiling laugh). She got it too...was just thinking that she would school me. But....I never had to wait on her again!

Hope this helps!  :-/

KeyzKaren

-----Original Message----- From: Angie
Sent: Wednesday, February 22, 2012 8:53 PM
To: [email protected]
Subject: NailTech:: clients and cellphones

People everywhere I go are answering their phones, talking loud and holding up others with this behavior. I love my clients and they aren't rude people but they are behaving this way also while I am trying to do their nails. I had a client the other day that had me stop working, find a phonebook, look up her dentist number (which she would of looked up herself but I didnt want her to mess up her gels) so she could cancel her appt for the next day. Then her car dealer calls her to discuss the purchase of her new cadilac and she has to hold her phone with her hand while the other one is in the lamp. Have to wait the two minutes then start working on that hand. now my system is off and I will have to wait on the other hand too!! This crap is getting old. This is my fault for letting it happen, I just needed to vent. Thanks for reading! Now I need to figure out how to handle this without offending most of my clients. It use to not be that big of a deal, but lately everyone's phones are ringing more and everyone thinks nail time now is time to take care of their business.

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