Having and keeping friends that are in the same industry with you is hard in all facets...and this subject can be a touchy one when you have to face it head on.
In all the years (17) of dealing with friends and clients in the industry I have found that when money is involved and one is either giving or receiving it that friendship and morality go out the door!! With you going through the emotional roller coaster of life you maybe a bit more sensitive to this matter however either way it goes it's going to turn out bad...sorry I'm too truthful at times! See she will become defensive and say she can charge what ever to whom ever how ever she wants to that just because you may have more experience or be older then she maybe doesn't make you the know it all of her life and her business. With this being said only until her true colors come through, be very cautious of her why you may ask because here's what she is and how she is.....She is greedy, has no morals when it comes what she can get for herself....How do I know this because I have had several so called industry friends just that have been the same way....They will be all coo coo and hee hee in your face but oh if the time comes that they get an opportunity to stab you in the back either talk bad about you or try to take your clients oh honey they diffidently will do so. I recently had to separate myself from a friend that has dogged me out for years, we used to share a booth she burned me on that, we used to work together side by side and she used to allow her clients to sit at my desk eat at it leave their mess and use my stuff, I couldn't take it so I had to move to another salon and she needed to place to work for a while so I let her come share my station for a bit and she burned me on by leaving me without paying for the time she used the station, I could go on and on and on....she too undercut my prices and did take of few of my clients but in the end they left her too and some of her clients ended up in my chair but not because I undercut prices but because I have better business practices and treat people with respect. You can continue to do as I did and give her the benefit of the doubt or you can hit this tree head on and cut the limbs off so it doesn't grow any more, either way it's going to be hard....Be the best you can be at what you do...she's charging what she's charging to get what she can while she can and you have a larger over head so are not able to cut down that drastically so don't give into her tricks....What you can do on the other hand is offer a discount on a few days of the month say for example on the 10th of each month give $10 off and for those that come in on the 10th receive that discount ONLY that day, this allows your clients to receive a discount as well as your day on the 10th being super busy walking away with more money then you would have had you not had the offer....Be better business savvy then she is and do better business rather then stooping too her level! I wish you all the luck in the world not only with your maybe friend but your emotional roller coaster ride as well! :)) Anna Creations by Anna Z-James www.annazjames.com 702-927-8831 -----Original Message----- From: Kelley Marie <[email protected]> To: nailtech <[email protected]> Sent: Wed, Aug 29, 2012 5:29 am Subject: Re: NailTech:: Need advice on how to handle delicate situation involving a fellow nailtech wow, I understand , this very well. I charge less at home than in the salon because I am paying rent there. But when I am in the salon doing the owners clients I charge them her price. why not I make more (my basic fills 27 hers 34) her clients are used to paying that and it is respectful that way if the client wants to change it is because of the quality of the work not the price! If you clients are loyal to you and your work they will see the quality of your service over the price I feel. But that doesn't mean you cant stop referring them to her out of her disrespect. hope it goes well Kelley On Thursday, August 9, 2012 4:53:30 PM UTC-4, Angie wrote: Katherine, I think I would talk to your friend about this. On a day when your emotions are in check. I would not like that either. She needs to raise her prices. How much are the discount salons charging in your area? I know they aren't offering the quality of gel that you two are if any at all. Tell her that she shouldn't put herself in the same category of a discount salon. With the quality of products and the time she spends, she would be making way below what they make. She should at least charge your customers $30. Katherine Fahrig <[email protected]> wrote: Hi Techies, I am having a difficult time even processing the problem that has arisen. I'll give you the back ground and then the new development and I really need everyone's input on this. I trained a nailtech many years ago when I was a salon owner. After I closed the salon, she and I went to the same salon to booth rent. I helped her with a lot of advice on how to set up her booth rent business, taxes, where and how to purchase supplies, etc. I thought that I taught her the importance of continuing education and respect for the industry. After her twins were born she started working out of her house. When the twins started school she started booth renting at a different salon while her kids were in school and at the house when they were off from school. The owner of the salon where I work (and we formally worked together) has filled the empty booth rent spot left by the nailtech with a hairdresser. So we no longer work at the same salon. When I go on vacation and cannot accommodate all of my clients, I have referred them to her. She was my go to person and my friend whom I called when I needed to talk nails. Today I found out from a client of mine who knows some of her clients that she is charging $23 for color gel fills. I charge $35. She used to charge $30 when we booth rented together. I feel betrayed. She has the right to charge what she wants, but, her price is ridiculously low and disrespects the entire industry. I will not refer my clients to her if she is undercutting me by so much. What I would like from all of you is advice as to what I should do? Talk to her about it? Say nothing? I am flabbergasted! I thought I taught her better than this. I am not worried that she will take all my business away from me, she doesn't know everyone in town and she can't handle all the business that there is in town anyway, so I don't think that she will put me out of business, it's just that she is offering the exact same gel products and services as I am and charging $17 less! She very well may might take 2 or 3 of my clients from me because they know some of her clients and will find out about the $17 savings. I'm going through menopause and I freak out about everything and my judgement about when to speak up and when to keep my mouth shut is hormonally challenged. Please help with any advice, dear techies! Katherine St. Louis, MO Sent from my iPad -- You received this message because you are subscribed to the Google Groups "NailTech" group. To view this discussion on the web visit https://groups.google.com/d/msg/nailtech/-/5ms2EOjlEdIJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
